Stephen Hoosier
Monroe
Summary
Dynamic Project Manager with proven success at Jenkins Restorations, adept at project planning and client relations. Skilled in budgeting and resource allocation, I foster strong partnerships with stakeholders, ensuring timely project delivery. Recognized for mentoring staff and enhancing team performance, I bring a results-driven approach to every initiative.
Overview
7
7
years of professional experience
Work History
Project Manager
Jenkins Restorations
02.2023 - Current
- Successfully managed multiple projects simultaneously while pursuing new opportunities.
- Planned, designed, and scheduled phases for projects.
- Developed strong relationships with insurance companies and homeowners through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
- Hired, mentored, and assisted in training new technicians in this department to enhance their skills and contribute to better overall performance.
- Sell our services through on-site visits and phone calls.
- Coordinates daily schedule for department
- manages inventory of office and warehouse.
Assistant Field Manager
Stancil Painting & Drywall
01.2022 - 02.2023
- Assisted Field Manager in developing contingency strategies for potential issues that could impact project success or timelines.
- Optimized resource allocation for field projects, resulting in cost savings and timely completions.
- Coordinated effectively with subcontractors to ensure seamless integration of their services into overall project plans.
- Maintained strong relationships with clients by providing consistent updates on project progress and addressing concerns promptly.
- Collaborated with multiple departments to meet operational deadlines.
Warehouse Manager
H2H Blinds Inc.
01.2021 - 01.2022
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Communicated regularly with cross-functional teams to improve coordination between departments.
Facilities Specialist
YMCA of Greater Charlotte
01.2020 - 05.2020
- Performed routine facility walk-throughs to identify potential issues before they escalate into costly repairs or safety hazards.
- Maintained accurate records of all building systems, equipment warranties, and maintenance schedules to facilitate effective asset management practices.
- Assisted with logistical requirements for events and meetings.
- Collaborated with cross-functional teams on facility projects, ensuring timely completion without disrupting daily operations.
- Provided support during major facility renovations or expansions, ensuring minimal impact on employees' productivity levels during construction phases.
- Conducted regular facility inspections to identify repair needs or improvements.
- Collaborated with other departments to foster efficient use of facility space and resources.
- Maintained facility grounds, equipment, and safety compliance.
Patient Scheduler
Piedmont Plastic Surgery and Dermatology
08.2018 - 12.2019
- Provided compassionate support to patients during their healthcare journey, addressing concerns and answering questions about appointments promptly.
- Demonstrated excellent problem-solving skills when faced with scheduling conflicts or last-minute changes, finding solutions that satisfied both patients and providers alike.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing appointment changes.
- Coordinated with other departments for seamless patient transfers, expediting necessary follow-up appointments.
- Handled cancellations professionally, rescheduling patients in a timely manner while minimizing disruptions to daily operations.
- Maintained confidentiality and adhered to HIPAA regulations when handling sensitive patient information during the scheduling process.
- Verified insurance coverage and obtained pre-authorizations.
- Managed waiting lists effectively, contacting patients when earlier appointments became available.
- Confirmed patient appointments day before scheduled.
- Managed a high call volume, prioritizing tasks to provide exceptional customer service in a fast-paced environment.
Education
No Degree -
Central Piedmont Community College
Charlotte, NCNo Degree -
University of North Carolina At Charlotte
Charlotte, NCHigh School Diploma -
Porter Ridge High School
Indian Trail, NC06-2014
Skills
- Project management
- Project planning and development
- Schedule management
- Relationship building
- Client relations
- Customer relations
- Staff management
- Budgeting and forecasting
- Document management
- Data analysis
- Inventory control
Timeline
Project Manager
Jenkins Restorations
02.2023 - Current
Assistant Field Manager
Stancil Painting & Drywall
01.2022 - 02.2023
Warehouse Manager
H2H Blinds Inc.
01.2021 - 01.2022
Facilities Specialist
YMCA of Greater Charlotte
01.2020 - 05.2020
Patient Scheduler
Piedmont Plastic Surgery and Dermatology
08.2018 - 12.2019
No Degree -
Central Piedmont Community College
No Degree -
University of North Carolina At Charlotte
High School Diploma -
Porter Ridge High School
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