Stephen Holzworth
Pinetops
Summary
Dynamic General Manager with a proven track record at Pizza Inn, driving year-over-year growth through strategic initiatives and exceptional leadership. Skilled in operations management and team building, I fostered a collaborative environment that enhanced employee satisfaction and optimized resource allocation, achieving top sales performance for five consecutive years.
Overview
19
19
years of professional experience
1
1
Certification
Work History
General Manager
Pizza Inn
09.2019 - 06.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee evaluations, and contract details.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Awarded top sales performance for 5 consecutive years.
Associate Manager, Assistant Manager, Shift Manage
Pizza Inn
01.2016 - 09.2019
- Led cross-functional teams to implement process improvements, enhancing operational efficiency and service delivery.
- Developed and executed strategic initiatives to optimize resource allocation and drive team performance.
- Mentored junior staff, fostering a collaborative environment and promoting professional development within the team.
- Analyzed key performance indicators, identifying trends to inform management decisions and enhance business strategies.
- Remedied issues and conflicts among workers using negotiation and active listening.
Ground Radio Repair Technician
USMC Camp Lejuene
02.2006 - 12.2010
- Diagnosed and repaired ground radio communication systems to ensure operational readiness.
- Conducted routine maintenance and inspections on radio equipment, enhancing reliability and performance.
- Collaborated with cross-functional teams to integrate new technologies into existing systems, improving overall efficiency.
- Trained junior technicians on repair techniques and safety protocols, fostering skill development within the team.
Education
Pitt Community College
Winterville, NCSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Training and coaching
- Efficient multi-tasker
- Customer relations
Accomplishments
- Supervised team of 37 staff members.
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- 5 consecutive years of top sales performance.
- Honorable discharge from the Marine Corps.
Certification
ServeSafe
Languages
English
Timeline
General Manager
Pizza Inn
09.2019 - 06.2025
Associate Manager, Assistant Manager, Shift Manage
Pizza Inn
01.2016 - 09.2019
Ground Radio Repair Technician
USMC Camp Lejuene
02.2006 - 12.2010
Pitt Community College
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