Stephen Brown
Roseboro
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and supervised, quickly mastering new skills. With assurance of the best work setting, I am very knowledgeable in healthcare, customer service, technology, and leadership practices.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Him analyst
Sampson Regional Medical Center
Clinton
04.2025 - Current
- Analyzed patient data to support healthcare decision-making processes.
- Monitored operations and reviewed records and metrics to understand company performance.
- Implemented strategies to take advantage of new opportunities.
- Maintained accurate medical records according to established guidelines.
- Assisted providers with retrieving archived medical records when needed.
- Identified, analyzed and resolved coding errors in medical records.
- Assessed patient health conditions and documented findings in medical records.
- Gathered medical records and other documentation to support claim decisions.
- Maintained accurate medical records and updated data in EMR systems.
- Performed periodic audits of patient charts as part of quality assurance initiatives.
- Reviewed patient charts for accuracy and completeness of documentation.
CNA/Unit Secretary/Patient Care Technician, ER
Sampson Regional Medical Center
Clinton
01.2020 - 04.2025
- Provided compassionate care to patients, assisting with daily living activities.
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted with patient mobility, ensuring safety and comfort during transfers.
- Supported nursing team during procedures by preparing necessary equipment.
- Communicated effectively with patients and families about care needs.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Transported residents within the facility as needed.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Used mobility devices to transport patients.
- Documented activities and recorded information in EMR system.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Collected specimens from patients for laboratory testing purposes.
- Managed patient scheduling and appointment coordination for medical staff.
- Maintained accurate medical records and ensured timely updates in the system.
- Assisted in preparing and distributing departmental communications and reports.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Answered phone calls to provide assistance, information, and medical personnel access.
- Responded to requests from internal staff regarding patient information in accordance with HIPAA regulations.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
Assistant Manager
Taco Bell
clinton
07.2015 - 08.2019
- Assisted in managing daily operations at a fast-paced restaurant environment.
- Supported team members in delivering excellent customer service experiences.
- Maintained cleanliness and organization of dining and kitchen areas.
- Assisted in scheduling staff to ensure adequate coverage during shifts.
- Participated in training new employees on service standards and procedures.
- Implemented food safety practices to maintain a safe working environment.
- Communicated effectively with team members to resolve customer concerns.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Associate of Applied Science - Information Technology Systems Security
Sampson Community College
Clinton, NC07-2023
Skills
- Patient data analysis
- EMR systems management
- Medical record accuracy
- Quality assurance audits
- Coding error resolution
- Healthcare compliance
- Data-driven decision making
- Claims documentation support
- Patient care coordination
- Time management
- Problem solving
- Attention to detail
- Team collaboration
- Effective communication
- Conflict resolution
- Audit support
- Documentation and reporting
- Finance
- Incident reporting
- System analysis
- Machine learning
- Research and analysis
- Training & Development
- Research
- Maintenance & repair
- First Aid/CPR
- Coding accuracy
- EMR systems
- Sensitive information handling
- Information technology infrastructure
- Information technology support
Certification
- Python Certified
- JavaScript Certified
Timeline
Him analyst
Sampson Regional Medical Center
04.2025 - Current
CNA/Unit Secretary/Patient Care Technician, ER
Sampson Regional Medical Center
01.2020 - 04.2025
Assistant Manager
Taco Bell
07.2015 - 08.2019
Associate of Applied Science - Information Technology Systems Security
Sampson Community College
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