Stephanie Van Nispen

• Responsible for collecting samples of seeds so I could test and germinate all of the seeds that our company purchased, harvested and sold.
• Used great detail in order to determine the quality of the seed and its viability for planting.
• Kept record of and created tags and labels that informed the customer of the seeds type, origin and quality as required by state law.
• Tracked inventory as well as kept all buildings and warehouses clean and in regulation with safety.
• Well experienced with forklifts and pallet jacks.
• Expanded my skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
• Improved worksite efficiency by maintaining clean and organized work areas.
• Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
• Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
• Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
• Loaded and unloaded heavy materials on and off of trucks and trailers in such a manner that it cut the previous loading times by approximately 30%

• Responsible for keeping track of our stock and making sure the proper amounts were ordered.
• Greeted all customers with kindness and courtesy to provide an inviting and comfortable atmosphere.
• Created and organized the schedule each week and informed the other employees of the work schedule.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
• Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
• Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Closed out cash register and prepared cashier report at close of business.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
• Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
• Promoted special events through social media platforms, generating buzz around themed nights or guest appearances.
• Served high customer volumes during special events, nights, and weekends often exceeding 100 patrons in an evening.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Created attractive bar displays by strategically arranging bottles and glasses.
• Built relationships with vendors to manage orders and negotiate costs.

• Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
• Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
• Directed shipping and receiving of wide range of products daily.
• Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
• Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
• Coordinated driver dispatch to accomplish daily delivery requirements.
• Negotiated transportation and logistics contracts to reduce shipping costs by up to 50% in some instances.
• Negotiated favorable terms with carriers, resulting in significant cost savings for the organization without compromising service quality.
• Managed between 25-50 calls and emails on a daily basis.

• Greeted between 50-100 or more customers a day entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Worked with floor team and managers to meet wide range of customer needs.

I was offered a promotion and significant raise at this job, unfortunately the offer was given right before my family moved over to South Dakota for a job for my husband.