Stephanie Steelman
Winston-Salem
Summary
Results-driven Patient Advocate with expertise in proactive problem-solving, relationship building, and effective communication. Proven ability to manage caseloads and enhance patient satisfaction through collaborative care coordination.
Overview
31
31
years of professional experience
Work History
Patient Advocate II
Atrium Health Wake Forest Baptist
Winston-Salem, NC
11.2022 - Current
- Facilitated communication between patients and healthcare providers to address concerns and improve satisfaction.
- Collaborated with multidisciplinary teams to coordinate care and streamline patient services.
- Advocated for patient rights and needs within the healthcare setting, promoting equitable access to care.
Elementary School Teacher
Surry County Schools
Surry County, NC
08.1995 - 06.2022
- Developed engaging lesson plans that fostered student participation and critical thinking.
- Implemented classroom management strategies to create a positive learning environment.
- Collaborated with fellow educators to design interdisciplinary curriculum units.
- Assessed student progress through various evaluation methods, adapting instruction accordingly.
- Mentored new teachers, sharing best practices for effective classroom engagement.
- Led professional development workshops focusing on innovative teaching techniques and educational technology integration.
- Utilized data-driven approaches to improve student performance and tailor instructional strategies effectively.
- Evaluated and assessed student progress regularly, providing constructive feedback and adapting teaching methods accordingly.
Education
Bachelor of Science - Education
Western Carolina University
Cullowhee05-1991
Skills
- Patient rights
- Proactive problem-solving
- Organized nature
- Verbal and written communication
- Relationship building
- Caseload management
- Reporting
- Care improvement
- Customer service
- Problem-solving
- Multitasking and organization
- Team collaboration
- HIPAA compliance
Timeline
Patient Advocate II
Atrium Health Wake Forest Baptist
11.2022 - Current
Elementary School Teacher
Surry County Schools
08.1995 - 06.2022
Bachelor of Science - Education
Western Carolina University