Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Marshburn

Richlands

Summary

Dynamic leader with proven expertise in staff training and teamwork, honed across roles at UPS and Nature's Table Cafe. Excelled in enhancing team performance and service quality through effective work planning and prioritization. Skilled in driving operational efficiencies and fostering collaborative environments, significantly boosting employee morale and customer satisfaction.

Overview

21
21
years of professional experience

Work History

Seasonal Support Supervisor

UPS
11.2024 - 12.2024
  • Trained employees on the road to deliver packages.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Coached employees through day-to-day work and complex problems.
  • Monitored employee and customer interactions to assess quality of service.
  • Prepared employee schedules for maximum coverage during key hours.


Seasonal Support Driver

UPS
11.2023 - 12.2023
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Delivered goods and products to customer on time and in excellent condition.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Obtained signatures from customers upon delivery of goods.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Communicated with customers to provide delivery updates and confirm delivery locations.

Manager Day/Night

Natures Table Cafe
03.2004 - 09.2010
  • Hire/Fire employees
  • Take inventory of produce and call in produce order.

Prep and cook food

  • Maximized performance by monitoring daily activities and mentoring team members.
  • Managed and motivated employees to be productive and engaged in work.
  • Controlled costs to keep business operating within budget and increase profits.

Education

Associate of Science - Radiology

Keiser University
Melbourne, FL
12-2010

Associate of Arts - Nursing

Valencia Community Collage
Kissimmee, FL
08-2007

Skills

  • Staff training
  • Teamwork and collaboration
  • Work Planning and Prioritization

Timeline

Seasonal Support Supervisor

UPS
11.2024 - 12.2024

Seasonal Support Driver

UPS
11.2023 - 12.2023

Manager Day/Night

Natures Table Cafe
03.2004 - 09.2010

Associate of Science - Radiology

Keiser University

Associate of Arts - Nursing

Valencia Community Collage
Stephanie Marshburn