- Super Mom
- Cooking
- DIY and Home Improvement
- Running
Stephanie Gallant
Fayetteville
Summary
Experienced sales professional with proven ability to drive revenue growth and build lasting client relationships. Strong focus on team collaboration and achieving results, problem solving and adapting seamlessly to changing needs. Diligent in strategic account management, client relationships, and market analysis. Reliable and results-driven.
Overview
7
7
years of professional experience
Work History
Account Executive - Nonprofits
Salesforce
08.2024 - Current
- Drive revenue growth by identifying, qualifying, and closing new business opportunities
- Develop and maintain strong relationships with customers, acting as a primary point of contact and trusted advisor to ensure satisfaction and retention
- Develop and maintain a pipeline through prospecting, referrals, and existing customer engagement
- Collaborate cross-functionally with marketing, product, implementation partners and support teams to customize presentations and deliver strategic, data-driven recommendations to customers
- Prepare and present regular account reviews, demonstrating a deep understanding of clients' industries and aligning solutions with their evolving goals
- Closed first Agentforce Deal in NGO SB
- Closed ACV to Date: $170k
Enterprise Business Development Representative (SLED)
Salesforce
01.2022 - 08.2024
- Generate new business pipeline primarily through prospecting outbound opportunities for Enterprise Higher Education Accounts
- Manage inbound leads
- Nurture early stage opportunities (qualify and set meetings)
- Gain interest through outbound cold calling across existing accounts and breaking into net new logos across the assigned territory
- Partner with Core, Tableau, Slack, Mulesoft, and Marketing Cloud Territory Account Executives to identify and source net new pipeline and assist by researching lines of business and personas
- Align with internal Account Team (7-10 Account Executives, Manager, RVP’s & AVP’s)
- Prospect and identify key decision makers within greenfield/new account accounts
- Maintain sufficient knowledge of the technology stack available to customers
- Manage new and existing customer relationships
- Identify new opportunities associated with upgrades, renewals, platform utilization etc
- Plan and execute events to drive new and existing pipeline
- Worked with our solution engineering team to develop first ever live higher education demo sessions (via Zoom)
- Maintained100%+ COMPASS score (indicates BDR performance)
- Fiscal Year Performance:
- FY24 Stats:
- Pipe Gen - $6.51 million (+180%) - Closed $921k in ACV (+311%)
- (took6 months maternity leave in FY24)
- Current FY25 Stats:
- Pipe Gen - $1.7 million
- Closed ACV - $297k
Academic Advisor
Fayetteville State University
07.2021 - 12.2021
- Served the department of Mathematics & Computer Science as well as the Department of Chemistry, Physics & Materials Science
- Responded and managed student inquiries via phone, email or in-person visits
- Reviewed transcripts, certifications and other forms of approved academic credit
- Developed academic degree plans
- Acted as a liaison for other campus resources (tutoring, career services, counseling, student affairs)
- Emphasis on institution retention & graduation goals
- Maintained & organized accurate student records in CRM
- Funneled all communications via CRM
Events & Communications Coordinator
University of Pikeville
04.2019 - 06.2021
- Organized all campus tours for new and prospective students
- Managed communication efforts through CRM with students and families from all over the country
- Organized all Admissions & Recruitment Events
- Managed social media accounts for admissions department
- Managed a team of6-7 student employees
Admissions Counselor
University of Pikeville
09.2018 - 04.2019
- Managed the Western Kentucky territory
- Worked with prospective students and families
- Built relationships across the state with high school guidance counselors, students & families
- Exceeded regional institutional enrollment goal
- Conducted campus tours for prospective students & families
Contract Analyst2
VITAS Healthcare Corporation
04.2018 - 06.2018
- Reported to Contract Services Department Supervisor
- Analyzed and processed all incoming Contracts from the Field Offices
- Obtained necessary W-9’s, Insurance Certificates & Facility Licenses
- Communicated with Programs on a consistent basis via telephone/email
- Strong communicative skills; responsible for the entire state of Florida & Illinois for Contracting
- Executed and submitted contracts in APTTUS
- Monitored incoming contracts and service agreements for correct pricing and information.
- Assessed risks inherent in contract changes and potential impacts, informing management in detail of concerns to avoid liabilities.
Education
Master’s in Business Administration - Healthcare
University of Pikeville
08.2020
Organizational Leadership/Communication Studies
Illinois State University
05.2016
Skills
- Client relationship building
- Account management
- Relationship building and management
- Pipeline management
- Customer service
- Strong relationships
- Interpersonal skills
Accomplishments
- AFNI Honor Roll as a student-athlete: Fall2012,2014, Spring2012,2013, Spring2015, Fall2015
- Leadership Academy: Served2 years as a member of the student-athlete leadership academy and emerging leaders seminar held by former State Farm Vice President Jack North
- Student-Athlete Advisory Committee: Softball team representative for SAAC at Illinois State University
- Captain of Softball Team (Junior & Senior Year): Nominated by teammates for2 consecutive years as team captain; made decisions involving the team, lead by example and served as a mentor for incoming freshmen to the program
- MVC All-Conference1st Team Selection: Selected to be on the Missouri Valley Conference1st team selection Junior and Senior year as a catcher; displayed hard work, dedication and motivation towards achievement and goals
Interests
Timeline
Account Executive - Nonprofits
Salesforce
08.2024 - Current
Enterprise Business Development Representative (SLED)
Salesforce
01.2022 - 08.2024
Academic Advisor
Fayetteville State University
07.2021 - 12.2021
Events & Communications Coordinator
University of Pikeville
04.2019 - 06.2021
Admissions Counselor
University of Pikeville
09.2018 - 04.2019
Contract Analyst2
VITAS Healthcare Corporation
04.2018 - 06.2018
Master’s in Business Administration - Healthcare
University of Pikeville
Organizational Leadership/Communication Studies
Illinois State University
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