Accomplished warehouse supervisor with extensive experience in managing daily operations and ensuring compliance with safety protocols. Proven success in training staff, optimizing inventory control processes, and implementing process improvements that enhance workflow efficiency.
Overview
30
30
years of professional experience
Work History
Warehouse Supervisor
Wit Logistics/ Cummins
Rocky Mount
11.2022 - Current
Supervised daily warehouse operations and ensured compliance with safety standards.
Trained new staff on equipment use and safety protocols in the warehouse.
Managed inventory control processes and maintained accurate stock levels.
Conducted auditing and cycle counts to ensure inventory accuracy.
Coordinated shipping schedules and optimized logistics to ensure timely deliveries.
Implemented process improvements to enhance workflow efficiency
Developed operational improvements to streamline processes.
Monitored team performance and provided constructive feedback to foster continuous improvement.
Ensured employees submitted requests to Cummins engines for parts and services.
Laboratory Analysts 1
Microbac Laboratories, Inc
Wilson
11.2021 - Current
Reviewed and tested samples from external companies for bacteria, diseases, and shelf life
Enriched, plated, weighed samples, and prepared them for analysis
Read petri film tests
Trained staff on standard operating procedures to ensure compliance and efficiency
Trained new and existing employees on daily operations in Food/path labs
Logged into Element and LIMS systems to access and manage laboratory data
Utilized Microsoft Office 365 and Teams for collaboration and documentation
Maintained cleanliness and organization in laboratories to promote a safe working environment
FSQA Technician
Sara Lee Frozen Bakery
Tarboro
04.2021 - 11.2021
Developed corrective action plans and prevention strategies, enhancing product reliability.
Implemented, configured and optimized safety standards.
Enhanced manufacturing processes, reduced waste and enhanced quality.
Ensured quality assurance and customer satisfaction objectives were met consistently.
Maintained compliance with 5S standards by organizing and cleaning workspaces regularly.
Planned, scheduled and delegated daily work to team of employees.
Applied knowledge of raw materials, production processes, and quality control to optimize manufacturing and distribution.
Completed job reports and logs immediately following service calls.
Quality Assurance Analyst
Refresco
Wilson
09.2020 - 04.2021
Developed and refined test cases to enhance effectiveness of manual software testing.
Tested game builds to identify bugs and collaborated in resolving issues.
Collaborated with developers and product owners to stay current on product features and intended functionality.
Established product quality objectives and ensured alignment with product specifications.
Monitored process checks for proper completion and correct frequency.
Determined server operating limits by conducting weekly load tests.
Researched new tools and technologies for potential use by quality assurance team.
Encapsulation Operator/ Quality
Novartis Pharmaceuticals
Wilson
11.2019 - 09.2020
Monitored and evaluated teams to identify and implement targeted improvements.
Maintained clean and organized production areas to prevent violations and minimize work delays.
Collaborated with internal teams to streamline operations across materials handling, production and shipping.
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Addressed employee and production issues directly to minimize resource and time losses through timely solutions.
Quality Control Technician
Revlon
Oxford
01.2016 - 09.2019
Documented and executed test plans and cases, summarizing audit findings for compliance and quality assurance.
Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
Performed cell-based potency and impurity assays for in-process, release and stability samples.
Evaluated samples against standards by completing measurements, visual inspections and other established tests.
Conducted inspections of incoming materials and outgoing products to ensure adherence to quality standards.
Verified quality of raw materials and finished products, disposing of items that failed to meet safety requirements.
Production Technician
Dell
Apex
04.2012 - 12.2015
Utilized precision test equipment to troubleshoot malfunctions and inspect parts for excessive wear, ensuring operational reliability.
Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
Examined incoming materials for accuracy and quality against documentation, preventing potential discrepancies.
Monitored employee actions for compliance with safety procedures, fostering a culture of safety on the production floor.
Production Machine Operator
Inc. A Company Of Johnson Controls
Tarboro
02.2007 - 03.2012
Calibrated, tested, and adjusted machine settings or controls to optimize production readiness.
Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Assisted with change-overs and setup to ensure smooth job preparation and efficient production operations.
Followed technical documentation, including tooling instructions and product specifications to determine and implement operational sequences.
Maintained organized and clean work area to comply with safety standards and minimize injury risk.
Director of Operations
Rainbow Castle ChildCare
Rocky Mount
04.2000 - 06.2009
Led 12 team members across 5 departments and 97 children on two shifts to ensure effective operational flow.
Oversaw budget management and resource allocation to maximize operational efficiency.
Developed and refined operational policies and guidelines to align with evolving business needs.
Oversaw day-to-day production activities in accordance with business objectives.
Managed purchasing, sales, marketing and customer account operations efficiently.
Provided exceptional customer service to customers, increasing customer loyalty 93%.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Customer Service Representative
Sprint
Rocky Mount
06.1996 - 03.2000
Answered calls, assisted customers with concerns, enhancing overall customer satisfaction
Generated work order tickets to initiate service requests, ensuring timely resolution of customer issues
Executed service orders to activate or deactivate customer accounts, streamlining account management process
Education
Bachelor of Science - Business
Stratford University
Falls Church, VA
10-2026
Early Childhood Education -
Edgecombe Community College
Tarboro, NC
05-2004
Associate of Arts - Business Administration and Management
North Carolina Wesleyan College
Rocky Mount, NC
06-1996
Skills
Warehouse Operations
Logistics Coordination
Inventory Audits
Order Tracking
Production Scheduling
Plant Operations Support
Batching
Quality Control
Safety and compliance
5S
Process Improvement
Project Management
Project support
CGMP
FDA regulations
Manufacturing
Supply Chain Management
Data collection
Team Training
Issue Analysis
Quality Assurance
Requirements Gathering
Written/Verbal Communication
Time management
Operating Systems
Windows
Test Cases
Design principles
UI design
Laboratory procedures
Enrichment
HACCP
Windows
HACCP
Assessments
Workplace safety, Highly Proficient, 06/01/22, Using safe practices at work
Timeline
Warehouse Supervisor
Wit Logistics/ Cummins
11.2022 - Current
Laboratory Analysts 1
Microbac Laboratories, Inc
11.2021 - Current
FSQA Technician
Sara Lee Frozen Bakery
04.2021 - 11.2021
Quality Assurance Analyst
Refresco
09.2020 - 04.2021
Encapsulation Operator/ Quality
Novartis Pharmaceuticals
11.2019 - 09.2020
Quality Control Technician
Revlon
01.2016 - 09.2019
Production Technician
Dell
04.2012 - 12.2015
Production Machine Operator
Inc. A Company Of Johnson Controls
02.2007 - 03.2012
Director of Operations
Rainbow Castle ChildCare
04.2000 - 06.2009
Customer Service Representative
Sprint
06.1996 - 03.2000
Bachelor of Science - Business
Stratford University
Early Childhood Education -
Edgecombe Community College
Associate of Arts - Business Administration and Management
Warehouse Supervisor at Medical and Pharmaceutical Services Company BashircoWarehouse Supervisor at Medical and Pharmaceutical Services Company Bashirco