Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Work History
Foster Care Coordinator & Team Lead (East Team)
6 Years 3 Months
Thompson Child & Family Focus | 05.2020 - Current
Coordinate placement of children in foster homes, ensuring compliance with state regulations.
Train and support foster parents on best practices for child development and trauma-informed care.
Create and maintain positive working relationships with foster parents, foster children, DSS, and other community agencies.
Develop individualized care plans by collaborating with social workers and families in monthly Child & Family Team meetings
Monitor progress of children in placements, adjusting care plans as needed for optimal outcomes.
Provide support to co-workers by offering solutions, linking to resources, & communicating with county agencies and community resources on their behalf
Create & maintain positive relationships with stakeholders in the community.
Coordinated placements of therapeutic foster children with suitable TFC parent(s) and provided weekly supervision for the TFC parent(s).
Coordinated placement of children in foster homes, ensuring alignment with individual needs.
Developed and maintained relationships with foster families to support effective care delivery.
Conducted regular home visits to ensure safety and stability within foster homes.
Implemented best practices for case management, improving overall service quality and outcomes.
Coordinated services and meetings with other providers to deliver optimal care for all consumers.
Built strong relationships with community partners to expand available resources for foster families.
Maintained detailed records on each child's history, medical information, and educational progress while in foster care.
Maintained contact documentation for all consumers and TFPs to meet Medicaid and state licensing requirements.
Therapeutic Foster Care Coordinator
2 Years 9 Months
The Mentor Network | 08.2008 - 05.2011
Oversaw compliance of foster parents with state law and Medicaid guidelines.
Updated documentation in consumer charts to ensure compliance with agency and Medicaid standards.
Provided support for foster parents by attending all pertinent meetings, assisting with consumer behaviors, and providing transportation when necessary.
Supported foster parents by attending all pertinent meetings and assisting with consumer behaviors.
Handled on-call crisis phone to provide immediate support 1 week monthly.
Direct Support Staff Member
1 Year 10 Months
Learning Perspectives, Inc | 10.2006 - 08.2008
Provided individualized support to clients, enhancing daily living skills and personal development.
Developed and maintained supportive relationships, promoting trust and engagement with clients.
Monitored client progress towards goals, adapting support strategies based on individual performance and feedback.
Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
Participated in ongoing training programs to enhance knowledge base and stay current on best practices within the field.
Teacher assistant
2 Years 8 Months
William H. Blount Pre-K Center | 09.2004 - 05.2007
Assisted Pre-K lead teacher in implementing lesson plans and classroom activities to enhance social skills and readiness for future education.
Supported individualized instruction to enhance student learning and engagement.
Supported classroom management by maintaining a positive learning environment and addressing student inquiries.
Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
Shift Leader, Server, Admin Office Staff
11 Years 1 Month
Outback Steakhouse | 07.1995 - 08.2006
Supervised scheduled shifts, ensuring adherence to quality and service standards.
Resolved customer complaints swiftly, enhancing guest satisfaction and retention.
Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Trained and mentored new staff, fostering a collaborative team environment.
Coordinated shift schedules, aligning staffing with peak service hours for efficiency.
Maintained an organized office, regulating supplies, and balancing accounts.
Direct Support Staff Member
2 Years 8 Months
The Children’s Place at Home Safe | 05.2000 - 01.2003
Provided temporary shelter for up to twelve neglected and/or abused children, ages 2-7, ensuring a safe and supportive environment.
Coordinated daily schedules for clients.
Transported clients to outings and appointments
Documented daily activities and incidents.
Developed and implemented personalized care plans
Monitored client progress and documented behavioral changes to inform treatment adjustments.