Amir Dabney
Graham
Summary
Proven multitasker and collaborative team player, excelled in fast-paced environments at Popeyes® Louisiana Kitchen and various warehouses. Mastered customer service and warehouse operations, significantly enhancing efficiency and satisfaction. Skilled in material handling and problem-solving, consistently met and surpassed performance standards. Achieved notable improvements in order processing and cleanliness, showcasing a strong blend of organizational and interpersonal skills.
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crew Member
Popeyes® Louisana Kitchen
09.2023 - 02.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
Warehouse Worker
Imperal Dade
05.2019 - 11.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Warehouse Worker
CKS Packaging
07.2018 - 11.2018
- Drove forklifts, pallet jacks and other equipment to move materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Operated equipment while observing standard safety procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Helped train new employees in safe practices and warehouse procedures.
- Managed warehouse operations and verified proper shipment procedures.
- Verified documentation and condition of freight to assure quality standards were achieved.
Education
High School Diploma -
Graham High School
Graham, NC06-2013
Skills
- Customer service
- Packaging and labeling
- Teamwork and collaboration
- Picking and packing
- Multitasking and organization
- Self-motivated and disciplined
- Time management
- Cleaning and organizing
- Problem-solving
- Loading and unloading
- Material handling
- Warehouse operations
- Taking orders
Certification
- ServSafe Food Handler's Certification
- Forklift Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Timeline
Crew Member
Popeyes® Louisana Kitchen
09.2023 - 02.2025
Warehouse Worker
Imperal Dade
05.2019 - 11.2024
Warehouse Worker
CKS Packaging
07.2018 - 11.2018
- ServSafe Food Handler's Certification
- Forklift Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
High School Diploma -
Graham High School
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