STACEY KROK
Concord
Summary
A highly organized and hard-working individual looking for a responsible position to gain practical experience that will utilize a results-oriented career to impact company growth and profitability. PROFILE Dedicated team player with proven closing skills within highly competitive industry. Superior interpersonal skills with demonstrated ability to interface with individuals at all levels. Expertise in customer services, marketing, sales, and business development. VALUE OFFERED Trustworthy and dependable marketing and sales professional with stellar background. Hard working and punctual candidate with superior leadership skills. Creative and Enthusiastic individual seeking an opportunity with a growing company.
Overview
35
35
years of professional experience
Work History
Sales and Fulfillment
Target
05.2021 - Current
- Selected and filled orders from stock to fulfill customer requirements.
- Followed procedures at all times for personal and team safety.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Communicated with other departments to facilitate fulfillment activities and address issues.
General Manager
Snap Fitness
01.2014 - 02.2021
- Initiate and successfully close new member contracts, coordinate Advertising and Marketing for Gym and other fitness programs
- Maintain account receivables, resolve monthly and quarterly state and corporate reports
- Scheduling and training of employees.
Store Manager
Dairy Queen
01.2002 - 01.2012
- Re-established, generated and increased business to achieve profitability for independently-owned franchise
- Implemented innovative and imaginative promotional campaigns to attract customers to locations
- Responsible for hiring, training, and coordinating schedules for employees
- Maintained adequate inventory levels of product within low budget allowance.
Director of Sales and Marketing
Gempire Inc
01.1997 - 01.2002
- Initiate and follow-up with client contact, introduce and suggest alternatives uses for product, and successfully close sale
- Participate in trade shows and creatively design display booths to attract distributors and end users to purchase advertising and promotional products for companies
- Coordinate travel arrangements to trade shows throughout the continental United States and Canada.
- Organized promotional events and interacted with community to increase sales volume.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Travel Consultant
Liberty Travel
01.1989 - 01.1997
- Planned and organized vacations
- Coordinated business travel arrangements for executives.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Education
Marketing
Berkeley Business School
Liberal Arts
Sussex County Community College
Newton, New JerseyMarketing
Centenary College
Hackettstown, New JerseySkills
- Sales Tracking
- Rapport and Relationship Building
- Brand-Building Strategies
- Staff Development
- Business Growth and Retention
- Sales Quota Achievement
- Account Management
- Customer Service
- Advertising Campaigns
- Decision-Making
- Social Media Savvy
- Time Management
- Promotional Sales Events
- Appointment Scheduling
- Customer Complaint Resolution
- Team Building and Leadership
- Networking Events
- Staff Training and Development
Timeline
Sales and Fulfillment
Target
05.2021 - Current
General Manager
Snap Fitness
01.2014 - 02.2021
Store Manager
Dairy Queen
01.2002 - 01.2012
Director of Sales and Marketing
Gempire Inc
01.1997 - 01.2002
Travel Consultant
Liberty Travel
01.1989 - 01.1997
Marketing
Berkeley Business School
Liberal Arts
Sussex County Community College
Marketing
Centenary College
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