Spencer Schray
Mooresville
Summary
Proactive and highly motivated professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Apprentice Technician
Discount Tire
11.2022 - Current
- Improved customer satisfaction by promptly addressing service requests and providing accurate diagnostic information.
- Increased efficiency in project execution by preparing necessary tools and materials prior to starting each task.
- Assisted senior technicians with complex repair tasks, leading to efficient and timely completion of projects.
- Supported inventory management efforts by organizing supplies, tracking usage, and submitting replenishment requests as needed.
- Optimized workflow within the technician team through effective prioritization of tasks based on urgency, complexity, and resource availability.
- Contributed to a safe working environment by adhering to safety protocols and promptly reporting any hazards or concerns.
- Developed a reputation for reliability among colleagues due to punctuality, strong attendance record, and consistent completion of assigned tasks.
- Enhanced communication between technicians and clients by providing regular updates on repair progress and expected completion times.
- Built strong relationships with clients through professional communication, attentive listening, and prompt resolution of concerns.
Lead Sales Associate
Shoe Carnival
03.2021 - 11.2022
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided excellent customer service by greeting customers and offering assistance with selecting merchandise, finding accessories and completing purchases.
- Developed and maintained knowledge of current sales and promotions.
- Presented professional image consistent with company's brand values.
Education
Associate of Business Administration -
Mitchell Community College
Mooresville, NC12-2024
High School Diploma -
Lake Norman High School
Mooresville, NC06-2023
Skills
- Power tool operation
- Machine operation
- Teamwork and collaboration
- Customer Service
- Effective communication
- Time management
- Goal oriented
- Problem-solving
- Reliability
Timeline
Apprentice Technician
Discount Tire
11.2022 - Current
Lead Sales Associate
Shoe Carnival
03.2021 - 11.2022
Associate of Business Administration -
Mitchell Community College
High School Diploma -
Lake Norman High School
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