Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Sophie Kusluski

Cary

Summary

Dedicated and reliable crew member with a proven track record in customer service. Consistently going above and beyond to ensure customers feel valued, leading to repeat business, and positive feedback. Skilled at creating welcoming and positive guest experiences by actively listening, anticipating needs, and resolving issues with professionalism and care. Recognized for maintaining a clean, safe, and organized environment that supports both efficiency and guest satisfaction. Team-oriented, dependable, and ready to contribute to a collaborative workplace while upholding the highest standards of service.

Overview

5
5
years of professional experience

Work History

Crew Member

Panera Bread
Cary
07.2023 - Current
  • Provided excellent customer service in a fast-paced restaurant environment.
  • Maintained cleanliness and organization of the dining area and kitchen.
  • Performed cashier duties such as accurately taking orders, collecting payments, and providing change.
  • Operated kitchen equipment safely and effectively during peak hours.
  • Stocked supplies and restocked inventory as needed throughout shifts.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles. Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

Crew Member

Tropical Smoothie
Cary
01.2021 - 07.2023
  • Managed inventory levels and ordered supplies to maintain kitchen efficiency.
  • Stored foods correctly using correct storage containers and labelling systems.
  • Greeted customers and provided friendly customer service.

Education

High School Diploma -

Panther Creek High School
Cary
06-2025

Associate of Arts - Finance

Wake Technical Community College
Raleigh, NC

Skills

  • Customer service
  • Inventory management
  • Cash handling
  • Team collaboration
  • Effective communication
  • Customer focus
  • Refund handling
  • Cleaning

Languages

English
Native/ Bilingual
Tagalog
Native/ Bilingual

References

References available upon request.

Timeline

Crew Member

Panera Bread
07.2023 - Current

Crew Member

Tropical Smoothie
01.2021 - 07.2023

High School Diploma -

Panther Creek High School

Associate of Arts - Finance

Wake Technical Community College
Sophie Kusluski