Sophia Sudol
Concord
Summary
Dynamic and dedicated professional with experience at Carrabba's Restaurant, excelling in teamwork and attention to detail. Proven ability to enhance guest satisfaction through efficient service and effective communication. Skilled in order processing and POS system operation, consistently contributing to a positive environment and training new staff on best practices.
Overview
3
3
years of professional experience
Work History
Server
Carrabba's Restaurant
08.2024 - Current
- Collaborated with kitchen staff to ensure accurate order preparation and prompt service.
- Adapted quickly to changing priorities during peak hours, ensuring smooth workflow in fast-paced environment.
- Provided support in setting up dining areas for special events, enhancing overall guest experience.
- Trained new staff on best practices for maintaining cleanliness and efficiency in dining areas.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Hostess
Outback Steakhouse
05.2023 - 07.2024
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Communicated with kitchen staff to ensure timely service during peak hours.
- Assisted in training new hostesses on best practices and customer service standards.
Hostess
Kimmy D’s
02.2022 - 03.2023
- Collaborated with waitstaff to streamline service flow during busy periods.
- Maintained cleanliness and organization of front-of-house areas.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
GED - N/A
Jay M. Robinson Highschool
Concord, NC05.2024
Skills
- Teamwork and collaboration
- Attention to detail
- Positive and friendly attitude
- Willing to learn
- Order taking and processing
- Sales expertise
- Food running
- Cash handling
- POS system operation
Timeline
Server
Carrabba's Restaurant
08.2024 - Current
Hostess
Outback Steakhouse
05.2023 - 07.2024
Hostess
Kimmy D’s
02.2022 - 03.2023
GED - N/A
Jay M. Robinson Highschool
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