Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Sophia Pinkney

Charlotte

Summary

Dynamic and dedicated professional with experience at Chili's Bar and Grill, excelling in dining customer service and cash handling. Proven ability to cultivate relationships with patrons while efficiently managing orders and resolving complaints. Recognized for multitasking and organization, ensuring a positive dining experience and maintaining a strong reputation.

Overview

3
3
years of professional experience

Work History

Server

Chili's Bar and Grill
07.2024 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Cashier

TCBY Frozen Yogurt
06.2023 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Camp Counselor

Queens College Summer Camp
06.2023 - 12.2023
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Encouraged team building to increase camaraderie, trust and rapport.

Line Assembler

Smashburger
10.2022 - 04.2023


  • Assisted quality assurance by inspecting items and removing defective parts.
  • Put hazardous materials in properly marked containers to avoid injuries or contamination.
  • Met daily quotas consistently by always working hard and efficiently with little downtime.

Education

Nursing

Myers Park High School
Charlotte, NC
05-2029

Skills

  • Daily specials memorization
  • Team member support
  • Hostess support
  • Table resetting
  • Multitasking and organization
  • Dining customer service
  • Cash handling
  • Food running

Accomplishments

I played travel soccer for 10+ years of my life, along with playing Varsity soccer for 4 years at my high school, and playing for the U17 National Dominican Women's Soccer Team.

Languages

Spanish
Limited Working

Timeline

Server

Chili's Bar and Grill
07.2024 - Current

Cashier

TCBY Frozen Yogurt
06.2023 - 01.2024

Camp Counselor

Queens College Summer Camp
06.2023 - 12.2023

Line Assembler

Smashburger
10.2022 - 04.2023

Nursing

Myers Park High School

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Sophia Pinkney