Sophia Leon Herrera
Charlotte
Summary
Dynamic and results-oriented professional with experience at Lowes Home Improvement and the United States Army Reserves. Excelled in customer service and teamwork, adept at problem-solving and time management. Proven track record of enhancing customer satisfaction and fostering team collaboration. Skilled in effective communication and known for a strong work ethic and adaptability.
Overview
3
3
years of professional experience
Work History
Lowes Sales Associate
Lowes Home Improvment
04.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
United States Army Reserves
1SGT Warner, Andrew
02.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
No Degree - General Studies
Central Piedmont Community College
Charlotte, NCNo Degree - Surgical Technology
Cabarrus College of Health Sciences
Concord, NC05-2026
High School Diploma -
Rocky River High School
Charlotte, NC06-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Languages
Spanish
Native or Bilingual
Timeline
Lowes Sales Associate
Lowes Home Improvment
04.2023 - Current
United States Army Reserves
1SGT Warner, Andrew
02.2022 - Current
No Degree - General Studies
Central Piedmont Community College
No Degree - Surgical Technology
Cabarrus College of Health Sciences
High School Diploma -
Rocky River High School
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