Summary
Overview
Work History
Education
Skills
Timeline
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Sophia Lemon

Charlotte

Summary

Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.Friendly and reliable with positive attitude and excellent customer service skills. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Overview

3
3
years of professional experience

Work History

Cashier

Teriyaki Madness
09.2023 - 03.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Restaurant Hostess

Harrisburg Family House
05.2023 - 08.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.

Customer Service Clerk

Harris Teeter
09.2020 - 02.2022
  • Contributed to a positive work environment through effective communication and teamwork among colleagues.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Assisted in training new cashiers, sharing best practices and providing guidance as needed.
  • Issued receipts and processed refunds, credits, or exchanges.

Education

Bachelor of Science - Biology

Louisiana State University
Baton Rouge, LA
05-2026

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Time management skills

Timeline

Cashier

Teriyaki Madness
09.2023 - 03.2024

Restaurant Hostess

Harrisburg Family House
05.2023 - 08.2023

Customer Service Clerk

Harris Teeter
09.2020 - 02.2022

Bachelor of Science - Biology

Louisiana State University

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Sophia Lemon