Sophia Grando
Raleigh
Summary
With a work history beginning at age 15 in a small yogurt shop and progressing through busy corporate restaurants, I have gained valuable experience any workplace. Throughout my life, I have consistently demonstrated a strong work ethic, achieving multiple soccer championships and supporting myself by earning money for rent while maintaining excellent grades in high school. In pursuit of my passion for architecture, I will be starting classes in the fall. In addition to Bartending and Serving at this time, I host in-home/drop in care for dogs and cats on the Rover App. Known for exceptional interpersonal skills, an outgoing nature, and the ability to connect with others, I am always seeking new opportunities to challenge myself and expand my knowledge. I possess a keen ability to listen, observe, and quickly learn new skills, which I then execute with unwavering dedication and commitment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender/Server
Asuka Asian Bistro and Sushi Bar
10.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Made connections and relationships with guests and establish regulars.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Server/Bartender
Dune Street Raw Bar and Grill
10.2023 - Current
- Part of the team from day one.
- Assisted in hosting and kitchen duties as needed.
- Established a loyal customer base that frequented the establishment regularly.
- Maintained cleanliness and organization of the bar and dining area.
Server
Bubba's 33
12.2022 - 08.2023
- Boosted revenue through strategic upselling of dishes.
- Provided exceptional guest experiences by addressing inquiries promptly.
- Guaranteed guests had a pleasant dining experience by serving food and drinks on time.
- Coordinated activities on the expo line.
- Ensured readiness for both opening shift and closing duties.
- Managed payment handling and receipt generation with accuracy.
Host/To-Go
Napoli's Italian Restaurant
07.2022 - 12.2022
- Ensured swift table placement by attentively welcoming and thoughtfully accommodating incoming guests.
- Set up tables for large parties.
- Managed customer calls to place food orders.
- Prepared and verified contents of kitchen orders.
- Handled cash and issued receipts to guests.
Server
Texas Roadhouse
06.2020 - 12.2022
- Operated food service efficiently.
- Maximized sales through effective upselling of menu items.
- Ensured exceptional customer satisfaction through adherence to established protocols.
Doordash Driver
DoorDash
06.2019 - 06.2021
- Transported meals to specific areas after collecting from restaurants.
- Facilitated food delivery operations throughout the pandemic to support community needs.
Crew Member/Cashier
Skyzone
09.2018 - 06.2019
- Coordinated and executed party hosting responsibilities efficiently.
- Monitored trampoline safety for children during play sessions.
- Provided first aid assistance for minor injuries sustained by children.
- Managed guest registration at the front desk and processed cash transactions.
- Operated concession stand and managed food preparation.
Education
High school or equivalent -
Canon-Mcmillan Shs
Canonsburg, PA06.2021
Skills
- Serving and Bartending Experience
- Staff Training
- Management
- Sales and Upselling
- Retail Sales
- Organizational Skills
- Food Safety Experience
- Host/Hostess
- Cashiering and Janitorial
- Banquet Experience and Catering
- Working On Your Feet All Day
- Lifting Heavy Loads
- Animal Care and Daycare/ Boarding Servives
Certification
- Driver's License
- ServSafe
Awards
Multiple Championships/MVP
Timeline
Bartender/Server
Asuka Asian Bistro and Sushi Bar
10.2024 - Current
Server/Bartender
Dune Street Raw Bar and Grill
10.2023 - Current
Server
Bubba's 33
12.2022 - 08.2023
Host/To-Go
Napoli's Italian Restaurant
07.2022 - 12.2022
Server
Texas Roadhouse
06.2020 - 12.2022
Doordash Driver
DoorDash
06.2019 - 06.2021
Crew Member/Cashier
Skyzone
09.2018 - 06.2019
- Driver's License
- ServSafe
High school or equivalent -
Canon-Mcmillan Shs
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