- I enjoy helping others and giving back to the community
- Volunteering at local animal shelters and rescue organizations
- Passionate about balancing physical health with mental and emotional wellness
Sophia Curtis
Wilmington
Summary
Dynamic and dedicated professional with experience at Rounds Golf & Lounge, excelling in customer service and team collaboration. Proven ability to manage high-pressure situations while training new staff and ensuring timely service. Skilled in multitasking and effective time management, consistently enhancing guest experiences and operational efficiency.
Overview
2
2
years of professional experience
Work History
Host
Rounds Golf & Lounge
06.2023 - 01.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Supported servers with keeping dining area ready for every guest.
Education
No Degree - Political Science
East Carolina University
Greenville, NC05-2025
High School Diploma -
Emsley A. Laney High School
2700 N College Rd, Wilmington, NC 2840506-2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Greeting guests
Interests
Timeline
Host
Rounds Golf & Lounge
06.2023 - 01.2025
No Degree - Political Science
East Carolina University
High School Diploma -
Emsley A. Laney High School
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