Sophia Atkins
Raleigh
Summary
I am a highly organized and detail-oriented professional with a strong foundation in effective communication, time management, and organizational skills. My experience as a Registered Behavioral Technician has instilled patience, compassion, and determination when working with diverse individuals. My background in customer service and administrative assistance has developed strong communication abilities, conflict resolution skills, and proficiency in basic data entry. I am dedicated to to supporting team success through reliability, empathy, and a solution-focused mindset.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Center Coordinator, RBT
Learn and Leap Autism Center
05.2024 - Current
- Entered data, generated reports, and produced tracking documents.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Established rapport with clients, fostering trust and positive relationships that facilitated learning opportunities.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Streamlined daily routines for clients using visual schedules, prompting systems, and other organizational tools as needed.
- Contributed to successful case management by collaborating closely with supervisors on treatment plan adjustments.
- Provided compassionate care while addressing clients'' unique needs and preferences.
Registered Behavioral Technician
Delta Behavioral Group
09.2023 - 05.2024
- Reduced maladaptive behaviors by utilizing Applied Behavior Analysis techniques effectively.
- Supported clients in achieving their goals through consistent data collection and analysis.
- Increased client engagement by employing creative and age-appropriate activities during sessions.
- Effectively managed challenging situations by employing de-escalation techniques as needed for client safety and wellbeing.
- Promoted a safe environment, ensuring adherence to agency policies and procedures.
- Guided families in implementing behavior support strategies at home, fostering consistency across environments.
Server
Hwy 55 Burgers, Shakes, & Fries
03.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Research Assistant
North Carolina Community College System
10.2022 - 08.2023
- Reduced document processing time by streamlining data entry procedures and implementing standardized templates.
- Collected, arranged, and input information into database system.
- Synthesized complex information into clear summaries to make findings accessible to diverse audiences.
- Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
- Volunteered to help with special projects of varying degrees of complexity.
Waitress
Kickback Jack's
05.2022 - 05.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Bachelor of Science - Biology
University of North Carolina At Wilmington
Wilmington, NC05-2023
Skills
- Organizational leadership
- Program implementation
- Customer service
- Time management
- Clear communication
- Team collaboration
- Adaptability and flexibility
- Data entry
- Deadline management
- Conflict resolution
Certification
- RBT - Registered Behavior Technician
Timeline
Center Coordinator, RBT
Learn and Leap Autism Center
05.2024 - Current
Registered Behavioral Technician
Delta Behavioral Group
09.2023 - 05.2024
Server
Hwy 55 Burgers, Shakes, & Fries
03.2023 - 05.2024
Research Assistant
North Carolina Community College System
10.2022 - 08.2023
Waitress
Kickback Jack's
05.2022 - 05.2023
Bachelor of Science - Biology
University of North Carolina At Wilmington
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