SONYA BLACK
Charlotte
Summary
To secure an adjunct instructor position, which will allow me the opportunity to utilize my educational skills and ability to demonstrate my teaching strategies that immerse students in the learning process.
Overview
24
24
years of professional experience
Work History
Juvenile Court Counselor Supervisor
NC Department of Public Safety-Division of Juvenile Justice & Delinquency Prevention
11.2021 - Current
- Recommend and provide on the job training and monitor the completion of in-service trainings
- Provides daily supervision to court counselors as they supervise juveniles who have court involvement or juveniles deemed undisciplined
- Assign, review and conduct case staffing's for compliance and to determine appropriateness for supervision
- Coordinate work schedules of court counselor to ensure daily coverage of cases are provided
- Represents the agency on committees and serves on various community service boards
- Maintains a relationship with school personnel, law enforcement, community stakeholders and general public for the purposes of juvenile court services education
- Conduct performance evaluations to assist in recognizing employee's strengths and weaknesses and providing corrective actions as needed
- Participates formally in personnel decision making and with the selection of new personnel
- Assist the Chief Court Counselor in the assessment of the district needs
Staff Development Specialist II
NC Department of Public Safety-Division of Adult Correction & Juvenile Justice
06.2021 - 11.2021
- Assisted with planning, coordinating, and training for the western region
- Instructed, evaluated, and assisted with providing skill development for Juvenile Justice General Instructors
- Assisted with the revising of division-level training programs for the Division on Juvenile Justice
- Monitored compliance with mandated certification training programs
Field Service Specialist
NC Department of Public Safety-Division of Adult Correction & Juvenile Justice
03.2019 - 06.2021
- Facilitates necessary staff development services and training to juvenile court staff within district the district and state
- Ensure that staff are properly trained and have knowledge of the skills to provide appropriate services to juveniles and families while ensuring the safety of the community
- Assist the Chief Court Counselor with identifying and developing resources in the community that will be used by juvenile court counselors to meet the needs of the population we serve
- Coordinates the district quality assurance process
- Ensures that all newly hired Juvenile Court Counselors are trained and knowledgeable of day-to-day functions, departmental rules and policies and procedures
Client Care Specialist
Safe Alliance
09.2017 - 05.2019
- Answered agency phone calls, screen and direct callers as appropriate, provide accurate description of services, and refer to external services as necessary
- Provided crisis intervention services by telephone or in person as necessary including responding to hotline calls
- Responded to area hospitals to provide rape crisis support as necessary
- Maintained accurate database information by entering required client information
- Partner with direct care staff to maintain up-to-date client files (may include electronic/physical files)
- Adhered to agency procedures concerning Documentation, Critical Incident Reports and Clients
- Maintain and develop skills and knowledge by attending training and ensuring licensure and certifications are up to date for the job
- Perform other agency duties as assigned by supervisor
Juvenile Court Counselor
NC Department of Public Safety-Division of Adult Correction & Juvenile Justice
07.2013 - 03.2019
- Provided case management services, counseling, and supervision of adjudicated undisciplined or delinquent juveniles
- I ensure that court involved youth are in compliance with court ordered dispositions and conditions of the court
- I was responsible for evaluating complaints against juveniles to determine whether to divert the complaint or to initiate court action
- I monitored juvenile and family progress through home visits, residential placement, youth development center, office, and school visits, and contact with other human service agencies providing services to the family; and providing transitional and post-release supervision and support services to facilitate community re-entry and continuing treatment needs
- Assisted Chief Court Counselor and Juvenile Court Counselor Supervisors with ensuring that all newly hired Juvenile Court Counselors were trained and knowledgeable of day to day functions, departmental rules and policies and procedures
- Provided newly hired Juvenile Court Counselors and Veteran Court Counselors with court procedures and proper documentation of legal paperwork
- Demonstrated proper courtroom etiquettes and how to present cases before the court
- Assisted with teaching district trainings
- Educated community partners such as local law enforcement, school system, mental health providers and non-profit agencies of the role and function of the Juvenile Court System flow
Youth Counselor Associate, Juvenile Court Counselor
NC Department of Public Safety-Division of Adult Correction & Juvenile Justice
10.2011 - 06.2012
- Assisted with developing individual treatment plans, provided skills training following a highly structured protocol involving behavioral rehearsal, provide counseling and juvenile supervision to juveniles on the assigned unit, and monitor the youth's behavior in order to promote habilitation and successful community reintegration
- Assisted with training new Youth Counselors in the juvenile facilities with day to day operation
- Assisted with teaching staff how to appropriately provide safety and security of the facility
Juvenile Court Counselor
NC Department of Public Safety-Division of Adult Correction & Juvenile Justice
11.2010 - 10.2011
- Provided case management services, counseling, and supervision of adjudicated undisciplined or delinquent juveniles
- I ensure that court involved youth are in compliance with court ordered dispositions and conditions of the court
- I was responsible for evaluating complaints against juveniles to determine whether to divert the complaint or to initiate court action
- I monitored juvenile and family progress through home visits, residential placement, youth development center, office, and school visits, and contact with other human service agencies providing services to the family; and providing transitional and post-release supervision and support services to facilitate community re-entry and continuing treatment needs
- Assisted Chief Court Counselor and Juvenile Court Counselor Supervisors with ensuring that all newly hired Juvenile Court Counselors were trained and knowledgeable of day to day functions, departmental rules and policies and procedures
- Provided newly hired Juvenile Court Counselors and Veteran Court Counselors with court procedures and proper documentation of legal paperwork
- Demonstrated proper courtroom etiquettes and how to present cases before the court
Psychiatric Technician/Call Center Associate
Carolinas Healthcare System
11.2008 - 11.2010
- Provided nursing care to mentally ill, emotionally disturbed, or mentally retarded patients in psychiatric hospital or mental health clinic and participates in rehabilitation and treatment programs
- Assisted Charge Nurse with administering oral medications and hypodermic injections, following physician's prescriptions and hospital procedures
- Observed patients to detect behavior patterns and reported observations to medical staff
- Restrained violent or potentially violent or suicidal patients by verbal or physical means as required
- Lead prescribed individual or group therapy sessions as part of specific therapeutic procedures
- Completed initial admittance forms for new patients
- Communicated with patient's relatives by telephone to arrange family conferences
Administrative Detention Officer
Mecklenburg County Sheriff’s Office
11.2000 - 11.2008
- Responsible for the safety and security of staff and inmates
- Supervised inmate’s daily activities
- Maintained records and databases of inmates housing assignments
- Maintain day-to-day facility operation in accordance with policy and procedure
- Provided customer service to inmates and the public
- Assisted with facility tours for public
- Firearms Certification
- Served as certified program officer working with inmate population suffering with Chemical and Substance Abuse as well Youthful Offender Housing supervisor
- Classification/Case Management
Education
Master of Science - General Psychology
Capella University
Minneapolis, MN04.2008
Bachelor of Science - Criminal Justice
Pfeiffer University
Albemarle, NC10.2006
High School Diploma -
Garinger High School
Charlotte, NC06.1997
Skills
- Restraint
- Control
- Defensive Technique
- Basic Life Support
- Course Material Preparation
- Communication
- Teamwork
- Dependability
- Student Evaluation
- Grading
- Lesson Plan Development
Activities
- Member of the Mecklenburg County Youth Coalition, Vice-Chair, 12/01/19, 06/01/21
- Member of the Charlotte Mecklenburg Community Relations Committee, Vice-Chair of the Education and Young Leaders sub-committee, 10/01/19, Present
- Volunteer, Women's Shelter/Rape Crisis Counselor, 04/01/17, 03/01/19
- Mentor, Big Brother, Big Sister America, Inc., 10/01/17, 12/01/18
- Volunteer/Mentor, Girl Talk Foundation, Inc., 04/01/06, 12/01/08
- Volunteer/Test Proctor, Charlotte Mecklenburg School System, 08/01/00, 08/01/10
Timeline
Juvenile Court Counselor Supervisor
NC Department of Public Safety-Division of Juvenile Justice & Delinquency Prevention
11.2021 - Current
Staff Development Specialist II
NC Department of Public Safety-Division of Adult Correction & Juvenile Justice
06.2021 - 11.2021
Field Service Specialist
NC Department of Public Safety-Division of Adult Correction & Juvenile Justice
03.2019 - 06.2021
Client Care Specialist
Safe Alliance
09.2017 - 05.2019
Juvenile Court Counselor
NC Department of Public Safety-Division of Adult Correction & Juvenile Justice
07.2013 - 03.2019
Youth Counselor Associate, Juvenile Court Counselor
NC Department of Public Safety-Division of Adult Correction & Juvenile Justice
10.2011 - 06.2012
Juvenile Court Counselor
NC Department of Public Safety-Division of Adult Correction & Juvenile Justice
11.2010 - 10.2011
Psychiatric Technician/Call Center Associate
Carolinas Healthcare System
11.2008 - 11.2010
Administrative Detention Officer
Mecklenburg County Sheriff’s Office
11.2000 - 11.2008
Master of Science - General Psychology
Capella University
Bachelor of Science - Criminal Justice
Pfeiffer University
High School Diploma -
Garinger High School
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