Sonora Jamerson
Charlotte
Summary
Results-oriented professional prepared for senior case management roles. Experience in handling diverse case loads and delivering impactful client outcomes. Strong focus on collaboration and adaptability, ensuring reliable performance and responsiveness to changing needs. Skilled in client assessment, strategic planning, and problem-solving.
Overview
8
8
years of professional experience
Work History
Senior Case Manager
MAS Labor H-2A, LLC
08.2023 - 02.2026
- Oversaw case management processes, ensuring compliance with regulations and best practices.
- Developed comprehensive care plans tailored to individual client needs and circumstances.
- Coordinated multidisciplinary team meetings to enhance collaborative service delivery.
- Mentored junior case managers, fostering professional development and knowledge sharing.
- Oversaw training and development for new hires.
Case Manager
MAS Labor H-2A, LLC
07.2020 - 08.2023
- Coordinated case management services for agricultural workers, ensuring compliance with federal regulations.
- Developed and maintained relationships with clients, enhancing trust and communication.
- Streamlined intake processes, improving efficiency of client assessments and service delivery.
- Conducted needs assessments to identify barriers to employment and housing for clients.
Case Administrator
MAS Labor H-2A, LLC
06.2019 - 07.2020
- Worked under a seasoned Case Manager completing production work.
- Managed client emails and phone calls.
Intern
MAS Labor H-2A, LLC
05.2018 - 08.2018
- Oversaw case management processes, ensuring compliance with regulations and best practices.
- Developed comprehensive care plans tailored to individual client needs and circumstances.
- Coordinated multidisciplinary team meetings to enhance collaborative service delivery.
- Mentored junior case managers, fostering professional development and knowledge sharing.
- Oversaw training and development for new hires.
Education
Bachelor of Science - Agribusiness
Virginia Tech (Virginia Polytechnic Institute And State Univ
Blacksburg, VA12.2019
Skills
- Case management
- Regulatory compliance
- Care plan development
- Multidisciplinary coordination
- Client advocacy
- Data analysis
- Professional mentorship
- Training development
- Time management
- Problem-solving
- Multitasking and organization
- Case documentation
- Case management tracking
- Staff management
- Annual case reviews
Timeline
Senior Case Manager
MAS Labor H-2A, LLC
08.2023 - 02.2026
Case Manager
MAS Labor H-2A, LLC
07.2020 - 08.2023
Case Administrator
MAS Labor H-2A, LLC
06.2019 - 07.2020
Intern
MAS Labor H-2A, LLC
05.2018 - 08.2018
Bachelor of Science - Agribusiness
Virginia Tech (Virginia Polytechnic Institute And State Univ