Sommer “Sonny” Savage
Asheville
Summary
Achieved high customer satisfaction through five years of positive engagement with customers and donors. Customized services to effectively meet individual needs. Maintained superior quality standards in fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
PHLEBOTOMIST/CENTER MEDICAL SPECIALIST
Grifols
Asheville
06.2023 - Current
- Cultivated customer satisfaction through tailored interactions and responsiveness to individual needs.
- Assessed donor eligibility effectively to ensure their safety and suitability for donation.
- Managed vasovagal and hypoglycemic reactions with professionalism and care.
- Ensured donor comprehension of consent procedures and implications.
- Educated and counseled donors on best practices for successful donation experiences.
SERVER/HOSTESS
Hub City Diner
Lafayette
06.2022 - 06.2023
- Facilitated communication with coworkers, customers, and management to enhance the dining experience and ensure smooth operations.
- Provided detailed information to customers over the phone regarding hours, reservations, and inquiries.
- Greeted guests warmly and seated them in an organized manner; assisted servers in managing their tables, particularly during busy periods.
- Collaborated with serving staff, food runners, and bussers to maintain a clean and inviting dining atmosphere ready for guests.
- Mentored new employees with a positive and receptive approach.
- Served tables with poise, efficiently taking orders and addressing questions respectfully and calmly.
Education
Bachelor’s - Psychology
University of North Carolina Asheville
Asheville05.2026
High School Diploma - undefined
Lafayette High School
Lafayette05.2023
Skills
Supported customer satisfaction initiatives through effective communication and active listening Demonstrated willingness to learn new processes and adapt to changing environments Maintained positive attitude while adhering to FDA standards and ensuring quality in all tasks
Certification
- EMT certification
- Acadian Ambulance
Timeline
PHLEBOTOMIST/CENTER MEDICAL SPECIALIST
Grifols
06.2023 - Current
SERVER/HOSTESS
Hub City Diner
06.2022 - 06.2023
High School Diploma - undefined
Lafayette High School
Bachelor’s - Psychology
University of North Carolina Asheville