Summary
Work History
Education
Skills
ADDITIONAL QUALIFICATIONS
Timeline
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Sola Howard

Clyde,NC

Summary

Dynamic professional with a Master's degree in Counseling Psychology and a strong background in HR and recruiting, uniquely equipped to drive career center operations and enhance participant services. Proven success in career coaching, adult training development, case management, and building robust employer relations. Expertise in connecting individuals with essential resources to facilitate economic mobility while cultivating community partnerships that expand access to opportunities. Committed to empowering individuals through tailored support and strategic collaboration.

Work History

Career Counseling & Workforce Development

  • Provided one-on-one career coaching to diverse populations, developing individualized career plans with actionable objectives around education, training, employment, and resource needs
  • Designed and facilitated adult training programs covering job search strategies, resume development, interview preparation, workplace professionalism, and career transition
  • Conducted comprehensive assessments to identify participant strengths, barriers, and goals, creating tailored action plans for success
  • Connected individuals with community resources including educational programs, supportive services, childcare, transportation, and emergency assistance
  • Maintained detailed case notes and progress documentation in management systems, ensuring compliance and continuity of care
  • Delivered group workshops and seminars to audiences of 15-30 participants on career development topics

Human Resources & Recruiting

  • Managed full-cycle recruitment processes including job postings, candidate screening, interviews, and placement
  • Developed strong relationships with hiring managers to understand workforce needs and identify qualified candidates
  • Coordinated and participated in multiple job fairs annually, representing organization and connecting job seekers with employment opportunities
  • Screened and evaluated candidates for skill fit, cultural alignment, and career readiness
  • Provided guidance to candidates on application processes, interview techniques, and professional development
  • Collaborated with community partners and educational institutions to build talent pipelines

Case Management & Resource Coordination

  • Served as primary point of contact for clients navigating complex service systems and multiple barriers to employment
  • Expertly assessed client needs and connected individuals with appropriate internal and external resources
  • Built and maintained network of community partnerships with social service agencies, training providers, and employers
  • Tracked client progress through systematic follow-up and data management systems
  • Advocated for clients while empowering them to achieve self-sufficiency and economic stability
  • Resolved conflicts and addressed challenges with empathy, professionalism, and solution-focused approach

Operations & Leadership

  • Managed daily operations of [facility/program], including scheduling, staff coordination, and service delivery oversight
  • Opened and closed facilities ensuring security, safety, and readiness for participant services
  • Led teams to achieve performance goals while maintaining high customer service standards
  • Made sound decisions under pressure while managing multiple priorities and meeting deadlines
  • Contributed to strategic planning and mission-aligned program development

Education

Master of Science - Counseling Psychology

University of North Georgia
Dahlonega, GA

Bachelor of Science - Finance

University of Alabama
Tuscaloosa, AL

Skills

  • Career Services & Counseling

  • Career Plan Development & Goal Setting

  • Job Readiness Coaching & Instruction

  • Adult Training Design & Facilitation

  • Individual & Group Counseling

  • Operations & Case Management

  • Facility Operations & Staff Leadership

  • Case Management & Resource Connection

  • Database Management & Documentation

  • Program Coordination & Compliance

  • Employer & Community Relations

  • Job Fair Coordination & Execution

  • Partnership & Business Development

  • Employer Relationship Management

  • Stakeholder Engagement

  • Microsoft Office Suite (Word, Outlook, Excel)

  • Professional Written & Verbal Communication

  • Conflict Resolution & Problem-Solving

  • Organizational Leadership & Team Building

  • Case Management Databases (CaseWorthy experience transferable)

  • Microsoft Office Suite: Word, Excel, Outlook, PowerPoint

  • Internet Research & Online Resource Navigation

  • Virtual Meeting Platforms (Zoom, Teams)

  • Applicant Tracking Systems

  • Customer Relationship Management (CRM) Systems

ADDITIONAL QUALIFICATIONS

  • Valid driver's license with reliable transportation for travel within territory
  • Strong understanding of workforce development systems and community resources
  • Knowledge of career development theories and evidence-based counseling approaches
  • Commitment to mission-driven work and serving diverse populations
  • Excellent organizational skills with ability to multitask in fast-paced environment
  • Cultural competency and ability to work effectively with individuals from varied backgrounds

Timeline

Human Resources & Recruiting

Case Management & Resource Coordination

Operations & Leadership

Bachelor of Science - Finance

University of Alabama

Career Counseling & Workforce Development

Master of Science - Counseling Psychology

University of North Georgia

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Sola Howard