Sofiia Borysenko
Kill Devil Hills
Summary
Results-driven beauty consultant with expertise in customer service, problem resolution, and inventory management. Proven ability to build positive relationships and enhance customer experiences.
Overview
2
2
years of professional experience
Work History
Beauty Consultant
Target
Kill Devil Hills
09.2024 - Current
- Guided customers in selecting beauty products tailored to individual needs, enhancing satisfaction and loyalty.
- Demonstrated product application techniques to enhance customer experience.
- Managed inventory by restocking products and tracking stock levels.
- Resolved customer inquiries and issues promptly, ensuring a positive shopping experience and fostering trust.
- Cultivated strong customer relationships through attentive service, contributing to increased loyalty and repeat business.
- Completed customer transactions by accurately processing payments and finalizing purchases at the point of sale.
Restaurant Hostess/Restaurant Busser/Food Runner
Barefoot Bernie's Tropical Grill & Bar
Kitty Hawk
06.2025 - 05.2026
- Greeted guests warmly to create a welcoming atmosphere and enhance their dining experience.
- Managed reservations using restaurant's booking system to optimize seating and minimize wait times.
- Collaborated with servers to enhance dining experience for patrons.
- Trained new host staff on procedures and customer service standards.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Ensured that all areas were properly sanitized at the end of each shift.
- Delivered food and drinks to guests promptly, supporting servers and maintaining service flow.
- Communicated with team members to coordinate dining room readiness during peak hours.
Restaurant Hostess
Ocean Boulevard Bistro & Martini Bar
Kitty Hawk
02.2025 - 05.2025
- Greeted guests warmly, creating a welcoming atmosphere at Ocean Boulevard Bistro.
- Managed reservations using online scheduling systems for efficient seating.
- Maintained cleanliness and organization in the hostess station and dining area.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted customers and escorted them to their tables.
- Coordinated reservations, waitlists, and special requests for large parties to ensure smooth service.
- Answered phone inquiries to provide dining information and confirm reservations, enhancing guest experience.
Restaurant Hostess/Order Taker
Max's Italian Restaurant & Pizzeria
Kill Devil Hills
04.2024 - 01.2025
- Greeted and seated guests promptly upon arrival.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Received and processed guest orders via phone and in-person interactions.
- Provided menu information and answered guest inquiries.
- Communicated menu options, daily specials, and dietary restrictions to guests.
- Assisted in coordinating large group bookings effectively.
- Managed reservation system for efficient table assignments.
- Coordinated with servers to optimize table turnover and improve guest flow.
- Coordinated with kitchen staff to ensure timely food preparation and delivery.
- Addressed guest inquiries and resolved service issues to enhance dining experience.
- Provided excellent customer service in a fast-paced environment.
Education
Associate of Arts - Arts And Business
College of The Albemarle
Manteo, NC08-2026
Skills
- Product recommendations
- Client consultation
- Customer service
- Relationship building
- Problem resolution
- Inventory management
- Team collaboration
- Effective communication
Languages
English
Professional
Russian
Native/ Bilingual
Ukrainian
Native/ Bilingual
Spanish
Elementary
Timeline
Restaurant Hostess/Restaurant Busser/Food Runner
Barefoot Bernie's Tropical Grill & Bar
06.2025 - 05.2026
Restaurant Hostess
Ocean Boulevard Bistro & Martini Bar
02.2025 - 05.2025
Beauty Consultant
Target
09.2024 - Current
Restaurant Hostess/Order Taker
Max's Italian Restaurant & Pizzeria
04.2024 - 01.2025
Associate of Arts - Arts And Business
College of The Albemarle