Sofia Plaza Cintron
Clayton
Summary
I have worked at Venero's Pizzeria and catering for the past two years, where I've learned how to handle customers in different situations, make all sorts of different foods, and provide excellent customer service while also working as a team with my coworkers.
Overview
2
2
years of professional experience
Work History
Host/Waitress
Venero's Pizzeria and Catering
Clayton
09.2023 - Current
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Resolved customer complaints in a polite manner according to company policy.
- Provided exceptional service to high volume of daily customers.
Education
Some College (No Degree) -
Wake Technical Community College
Raleigh, NCSkills
- Customer service
- Problem resolution
- Team collaboration
- Effective communication
- Time management
- Conflict management
- Food safety standards
- Cleaning and sanitation
- Hospitality and accommodation
- Food production
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
About me!
I am from Puerto Rico and I speak fluent spanish and english. When I am not working I am spending time with my family or curled up with a good book.
Timeline
Host/Waitress
Venero's Pizzeria and Catering
09.2023 - Current
Some College (No Degree) -
Wake Technical Community College
Similar Profiles
Tullia ChampneyTullia Champney
Assistant Manager at Broadway Pizzeria and CateringAssistant Manager at Broadway Pizzeria and Catering
Terry TurnerTerry Turner
Team Member at El Padrinos Pizzeria & CateringTeam Member at El Padrinos Pizzeria & Catering
Melissa CoatesMelissa Coates
Waitress at Anthony's Pizzeria Delivery & CateringWaitress at Anthony's Pizzeria Delivery & Catering
YOSHANAA ARIADURAYYOSHANAA ARIADURAY
Retail sales assistant at JD SportsRetail sales assistant at JD Sports
YeeWing LeungYeeWing Leung
Private Maths Tutor (Online) at YiMing Learning CentrePrivate Maths Tutor (Online) at YiMing Learning Centre