Summary
Overview
Work History
Education
Skills
References
Awards and Training
Timeline
Generic

Snowflower E Romero

Aberdeen

Summary

Focused and performance driven person, extensive experience in a office environment, event coordination, restaurant background, childcare, and coffee shops. Fantastic customer service backed experience in non-profit work, fundraising, canvasing, administration, nursing home residents, restaurant guests, and childcare.

Overview

13
13
years of professional experience

Work History

Shift Supervisor

Starbucks
Aberdeen
01.2017 - Current

Employed as a barista in 2017 and then promoted to barista trainer in 2018, then shift supervisor in 2021. Primary duties included delegating tasks and roles, money management, customer service and resolution, maintenance quality check, daily operations, coaching and training staff, running meetings and one on ones.

Juice Bar Barista/Server

Natures Own Market
Southern Pines
05.2019 - Current

working as a smoothie, juice, and coffee barista/server at Natures Own Market. fully seasoned in opening and closing the juice bar and kitchen. Also trained in working the regular aspects of the grocery store including pricing, shelving, and helping customers find and understand products

Child Caregiver

Emmanuel Episcopal Church
Southern Pines
12.2018 - 08.2019

worked as a child caregiver for children inbetween the ages of 3 months to 3 years. Enforced rules to teach manners and maintain a safe environment. cared for up to 10 children at a time.

Front Desk/ Visitor Services

Orient Land Trust
Moffat
03.2016 - 11.2017

Employed at Orient Land Trust upon moving to Colorado in April 2015. . Front Desk duties included checking-in all arriving guests, handling money, giving orientations to our land trust, answering phones, responded to emails, data entry, filing, and organization of the office and welcome center. Trained new staff and volunteers. Received two pay raises before moving to North Carolina.

Part Owner of Fox and Owl

Self Employed
Crestone
05.2016 - 10.2017

Co-managed a food cart called Fox and Owl. duties included working with food supplier, making the menu, prepping food, setting up the cart, register transactions, and money handling. Food cart was a local operation then expanded to in-state festivals.

Activities Assistant

Taos Living Center
Taos
10.2015 - 03.2016

Worked for the Taos Living Center in the fall of 2015. Activity assistants offered our activities to all our residents. Coordinated the activities which were morning exercises, chapel services, arts and crafts, animal visits, musical events, cooking classes, group games, sewing circles, movie nights, and one-to-one sessions. Charted and filed all responses that were received daily with any other activity a resident would participate in independently. Promoted to train all our volunteers and newest employees to our team. 

Membership Assistant

Amigos Bravos
Taos
01.2015 - 12.2015

As a membership assistant I made reports, organized the office, answered the phones, filing, data entry, fundraising, attended workshops and fundraisers. designed flyer's, coordinated with volunteers, and trained new staff.

Banquet Server

El Monte Segrado
Taos
04.2014 - 08.2015

Worked with El Monte Segrado as a banquet server in May 2014. The  work was setting up, serving, and breaking down events. Events include: meetings, work-shops, festivals, wine-tastings, art shows, receptions, plated dinners, weddings, etc. Working in a very fast paced environment,  the hours ranged from 2-18 in a day and hauling equipment up to 70 pounds. As the more senior employee in the department, I helped direct my team and temporary employees, collaborated with other departments, and organized banquet storage, and inventory.

Canvasser

GrassRoots Campaign
Albuquerque
09.2013 - 01.2014

Canvassed for Grassroots Campaigns in Albuquerque, NM. Consisted of walking for 7 to 9 hours to certain voters homes. Politely asked their opinion on script ballot issues.

Education

GED -

Sandhills Community College
Pinehurst, NC
05.2018

Skills

  • Microsoft Office proficient
  • Mac Applications
  • Data Entry/ Reports
  • Training employees and volunteers
  • Fundraising
  • Background in Non-Profits and Human Rights Organizations
  • Guest/Member Services
  • Banquet operations
  • Cash handling expertise
  • Upscale resort and spa background
  • Catering
  • Event planning/ Overseeing
  • Childcare
  • Espresso machine operation
  • Tea expertise
  • Food Preparation

References

  • Lucas Mcfarland
  • Starbucks
  • Shift Supervisor
  • 910-587-5806
  • Rosie Rosenburg
  • Orient Land Trust
  • Visitor Services Manager/Volunteer Coordinator
  • (Office) 719-256-4315
  • Robinrosenberg@olt.org
  • Shannon Romeling
  • Amigos Bravos
  • Projects and Foundations Coordinator
  • (Office) 575-758-3874
  • Sromeling@amigosbravos.org

Awards and Training

  • Liquor and Beverage License 2014
  • First Aid Emergency Training 2015
  • Employee of the Quarter 2014
  • Partner of the Quarter 2018

Timeline

Juice Bar Barista/Server

Natures Own Market
05.2019 - Current

Child Caregiver

Emmanuel Episcopal Church
12.2018 - 08.2019

Shift Supervisor

Starbucks
01.2017 - Current

Part Owner of Fox and Owl

Self Employed
05.2016 - 10.2017

Front Desk/ Visitor Services

Orient Land Trust
03.2016 - 11.2017

Activities Assistant

Taos Living Center
10.2015 - 03.2016

Membership Assistant

Amigos Bravos
01.2015 - 12.2015

Banquet Server

El Monte Segrado
04.2014 - 08.2015

Canvasser

GrassRoots Campaign
09.2013 - 01.2014

GED -

Sandhills Community College
Snowflower E Romero