Smerling Familia
Gastonia
Summary
Driven Nursing Assistant with a proven track record at Totality Home Care, excelling in patient care assessment and care planning. Demonstrated success in maintaining high customer satisfaction, advocating for client rights, and ensuring compliance with HIPAA guidelines. Skilled in CPR/AED, showcasing a blend of technical proficiency and compassionate patient advocacy.
Overview
1
1
Certification
Work History
Totality Home Care
Nurssing Assistant
09.2023 - 02.2024
- Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
- Advocated for clients'' rights throughout their interactions with healthcare professionals; ensuring they receive the appropriate levels of service according to their unique needs.
- Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.
Education
High School Diploma -
Excel Academy
New Haven, CT09.2023
Skills
- Care Planning
- Patient Care Assessment
- Certified in CPR/AED
- Employee Supervision
- HIPAA Guidelines
- Problem Identification
Certification
- [Area of certification], [Company Name] - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Totality Home Care
Nurssing Assistant
09.2023 - 02.2024
High School Diploma -
Excel Academy
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