Overview
Work History
Education
Skills
Timeline
Generic

Samantha Ragsdale

Greenville,NC

Overview

10
10
years of professional experience

Work History

Associate Producer, FNE

Epic Games
02.2022 - Current
  • Led production for various Epic-driven Creative maps, such as the MrBeast Million Dollar Tournament for Fortnite Creative and Aya Nakamura and Emicida concert. At the launch of UEFN, was producer for the maps showcased at GDC giving a taste of what UEFN can do, such as the Forest Guardian and Space Within
  • Managing teams of designers, artists, engineers, and QA across various projects, keeping close track of other team dependencies alongside our own tasking, and running through burndown with the team as deadlines approach
  • Manages stakeholder expectations on monthly check-in meetings with the team, ensuring everyone is on the same page as projects develop

Senior QA Analyst

Epic Games
11.2021 - 02.2022
  • Owner of all Creative Event maps, some of which include the Naruto Hidden Village map, Dragon Ball Adventure Island, Tones & I concert, and The March (MLK map)
  • In addition, also worked alongside Live creators to build Welcome Hubs
  • Managed a team of contract testers to run through various validation testing throughout projects lifecycles and created and escalated risk reports
  • Consistently advocated for quality of new features

QA Analyst

Epic Games
05.2019 - 11.2021
  • Analyzed design documentation to become SME and write efficient test cases to run, reviewed each run and escalated high priority issues found during testing

Senior QA Tester

Electronic Arts
05.2016 - 05.2019
  • Led a team of contract senior testers to assist with test cases at the beginning of Apex Legend's lifecycle
  • Main point of contact for QA for partners during Apex's development cycle
  • Send daily bug and test reports, helped organize daily playtests for competitive matches
  • Mentored new testers joining the team, as well as contract test leads

Contract QA Tester

Electronic Arts
06.2015 - 05.2016
  • Identified bugs and created reports for designers and developers
  • Analyzed game performance against the designer's intentions against top competitors
  • Performed thorough game testing prior to release and patch updates
  • Mentored new testers

Education

Culinary Arts Associate -

Louisiana Culinary School
Baton Rouge, LA

Skills

Professional

  • Production scheduling
  • JIRA Software (triaging, tasks, deliverables, epics, filters, kanban boards, dashboards, etc)
  • Microsoft Office
  • Miro
  • Juggling multiple projects in tandem

Personal Skills

  • Attention to Detail
  • Team collaboration
  • Organized
  • Ability to hold accountability to self/own the outcome
  • Acclimated to a fast-paced work environment

Timeline

Associate Producer, FNE

Epic Games
02.2022 - Current

Senior QA Analyst

Epic Games
11.2021 - 02.2022

QA Analyst

Epic Games
05.2019 - 11.2021

Senior QA Tester

Electronic Arts
05.2016 - 05.2019

Contract QA Tester

Electronic Arts
06.2015 - 05.2016

Culinary Arts Associate -

Louisiana Culinary School

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Samantha Ragsdale