Skyler Seal

Ensure that all cleaned rooms are up to hotel standard.

Check for any possible missed areas such as microwaves, refrigerators, or under couch cushions.

Communicate with the housekeeping staff about any stay overs, early check-ins or check-outs.

Report any maintenance issues to the maintenance team.

• Check-in and check-out guests daily, collecting any payment or deposits needed.
• Handle any guest issues or requests as swiftly and promptly as possible.
• Take phone calls and either assist the caller or direct them to a department best suited to their needs.
• Assist with setup for any events happening in the hotel, such as setting up meeting rooms or making gift bags.
• Greet any guests that pass by in the lobby with a smile!

• Greet students and faculty who enter the student union.
• Assist with any student needs such as supplies or issues around the student union.
• Answer phone calls and direct callers to other departments if needed.
• Keep a log of building keys that are checked in or out.

• Lead 3 tours a week to prospective students and their parents.
• Assist in on-campus events such as the college fair or admitted students day by leading residence hall tours and greeting attending students with their families.
• Check-in families at the front desk of the welcome center.

• Assisted in company software transition by managing images and data transfer.
• Contributed to work-sponsored events within the local community.

• Utilized customer service skills while working with customers, creating a pleasant environment within our store.
• Maintain cash drawer throughout shift, counting money to ensure that the correct balance is in place.
• Completed customer transactions, assisted customers with returns, as well as answer any questions about the store.