Summary
Overview
Work History
Education
Skills
References
Education and Training
Timeline
Generic

Skylar Freeman

Charlotte,NC

Summary

Skilled in analytical, communication, and teamwork abilities. Swiftly adjusts to new surroundings. Committed to enhancing team achievements and advancing professional competencies. Known for a positive outlook and dedication to ongoing education and personal development. Actively acquiring skills for upcoming Medical Coding and Billing Certification through Continuing Education efforts.

Overview

9
9
years of professional experience

Work History

Team Lead

Harris Teeter
05.2024 - Current
  • Led team in daily operations, ensuring adherence to company policies and procedures.
  • Facilitated communication between departments to enhance workflow and address operational challenges.
  • Developed strategies to improve team productivity, resulting in enhanced service delivery quality.

Online Personal Shopper

Harris Teeter
10.2022 - Current
  • Analyzed consumer feedback data to understand customer needs better.
  • Managed online customer orders, ensuring accuracy and timely fulfillment of requests.
  • Created personalized shopping experiences for each customer.
  • Responded promptly to customer inquiries via phone or email.
  • Listened to customer needs to identify and recommend best products and services.

Retail Sales Associate

Target
02.2019 - 07.2020
  • Demonstrated knowledge of store products and services.
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Assisted customers with finding the right product for their needs.
  • Stocked shelves with merchandise according to company standards.

Retail Sales Associate

Plato's Closet
09.2016 - 02.2018
  • Greeted customers upon entering the store and provided assistance.
  • Promoted special offers and discounts to encourage additional purchases.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Offered suggestions for additional items that may be of interest to customers.
  • Provided product information and answered customer questions.

Education

Associate of Arts - General Studies, Arts

Central Piedmont Community College
Charlotte, NC
12-2023

High School Diploma -

Rocky River High School
Charlotte, NC
06-2016

Skills

  • Customer service
  • Performance evaluation
  • Consumer trend observation
  • Teamwork and collaboration
  • Problem resolution
  • Experienced with Microsoft Office applications
  • Strong understanding of computer systems
  • Foundational accounting education
  • Active engagement in learning
  • Knowledgeable in medical coding standards
  • Knowledgeable in ICD-10 documentation requirements

References

References available upon request.

Education and Training

Currently obtaining Medical Billing and Coding Certification Training through Central Piedmont Community College.

Timeline

Team Lead

Harris Teeter
05.2024 - Current

Online Personal Shopper

Harris Teeter
10.2022 - Current

Retail Sales Associate

Target
02.2019 - 07.2020

Retail Sales Associate

Plato's Closet
09.2016 - 02.2018

Associate of Arts - General Studies, Arts

Central Piedmont Community College

High School Diploma -

Rocky River High School

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Skylar Freeman