SKYLAR ABERNETHY
Butner
Summary
Tenured administrative professional with extensive experience providing support to the Property Manager of a multi-million-dollar organization. Analytical, detail-oriented leader adept at multitasking within a fast-paced environment. In-depth knowledge of standard office procedures, software, and machines; proficient use of Microsoft Office Suite, scheduling software, the internet, and database software.
Overview
4
4
years of professional experience
Work History
Assistant Property Manager
RAM Partners LLC
07.2023 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Processed all incoming invoices in a timely manner.
- Answered unknown variances between the 2023 Budget and actual spent amount.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Assistant Property Manager
Eller Capital Partners
10.2022 - 07.2023
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Kept accurate records of all resident and tenant correspondence.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Leasing/Resident Specialist
Bridge Property Management
06.2021 - 10.2022
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Review insurance policy terms to ensure they are valid and enter them in the system.
- Act as liaisons between on-site managers or tenants and owners. Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
- Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties. Plan resident events while following and reviewing a budget.
Client Service Representative
Consolidated Asset Recovery Systems
03.2020 - 06.2021
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Confer with customers by telephone to provide information about services, obtain details of complaints, discuss reposession accounts with finance companies.
- Suggest and check alternate spellings, locations, and/or listing formats to customers lacking details or complete information.
Education
Associate of Science - Business Management/Accounting
Vance Granville Community College
Creedmoor, NCHigh School Diploma - undefined
Granville Central High School
Stem, NCSkills
- Renewals Management
- Application Process Proficiency
- Business Development
- Data Management
- Rent Collection
- Leasing and Sales
- Data Entry
- Payment Processing
- Client Relations
Timeline
Assistant Property Manager
RAM Partners LLC
07.2023 - Current
Assistant Property Manager
Eller Capital Partners
10.2022 - 07.2023
Leasing/Resident Specialist
Bridge Property Management
06.2021 - 10.2022
Client Service Representative
Consolidated Asset Recovery Systems
03.2020 - 06.2021
Associate of Science - Business Management/Accounting
Vance Granville Community College
High School Diploma - undefined
Granville Central High School
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