SIRISHA TUMMALAPALLI
Charlotte
Summary
Dynamic professional with a proven track record at Asian Spices LLC, excelling in customer service and sales promotion. Skilled in cash handling and pricing accuracy, I consistently enhanced customer satisfaction and contributed to team success. Adept at monitoring expiration dates, ensuring product quality, and driving promotional initiatives for increased sales.
Overview
11
11
years of professional experience
Work History
Grocery Store Cashier
Asian Spices LLC
Pineville
01.2025 - Current
- Greeted customers, answered questions and provided information on products.
- Processed customer payments quickly and returned exact change and receipts.
- Assisted customers with locating items and providing recommendations based on preferences.
- Collaborated with team members to achieve sales goals and maintain store standards.
- Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
- Reviewed tags on product shelves and made requested pricing changes.
- Assisted in setting up promotional displays and end-caps to highlight featured products.
- Conducted price verifications while ensuring accuracy of pricing labels throughout the store.
- Balanced cash drawer at the end of shift according to store policy.
- Monitored expiration dates and removed outdated products from shelves.
- Handled customer complaints professionally and referred them to managers when necessary.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Monitored expiration dates on perishable items in order to remove outdated items from shelves.
Software Engineer, QA
GP Infotech
Hyderabad
07.2014 - 08.2016
- Documented, triaged, and managed defects in software and worked with developers to facilitate timely resolutions.
- Worked with off-site teams to complete timely tests and facilitate smooth product releases.
- Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
- Performed manual testing activities such as functional testing, regression testing, system testing, integration testing and acceptance testing.
Education
Bachelor of Science - Computer Science
Kakatiya University
Khammam05-2011
Skills
- Sales promotion
- Customer service
- Pricing accuracy
- Expiration monitoring
- Promotion awareness
- Cash handling
Languages
English
Professional
Telugu
Native/ Bilingual
Timeline
Grocery Store Cashier
Asian Spices LLC
01.2025 - Current
Software Engineer, QA
GP Infotech
07.2014 - 08.2016
Bachelor of Science - Computer Science
Kakatiya University
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