Siqeutia Garrett
Rocky Mount
Summary
Dynamic professional with a proven track record at Xerox, excelling in client relations and process management. Skilled in data verification and medical admissions, I enhance team productivity and drive efficiency through effective training and problem-solving. Committed to fostering trust and loyalty while delivering exceptional service in fast-paced environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Admission Coordinator
Rocky Mount Rehab
04.2021 - Current
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
QVC
Quality Verification Supervisor / Supply Chain
01.2016 - 12.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Developing and implementing supply chain plans to meet customer demand
- Identifying, selecting, and negotiating with suppliers to ensure timely and cost-effective procurement of materials and services
- Ensuring quality and compliance with responsibilities including quality control policies, training staff, collaborating for process improvement, and reviewing product specifications
- Managing the flow of goods, information, and finances from the raw materials to the end customer, encompassing tasks like sourcing, manufacturing, warehousing, and logistics
- Ensuring timely and cost-effective procurement of raw materials and components
Customer Service Representative Manager
Xerox
02.2012 - 01.2016
- Established strong relationships with clients, promoting trust and loyalty in our brand.
- Improved customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Enhanced team productivity by implementing effective training programs tailored to individual needs.
- Identified opportunities for process improvements, leading to increased efficiency in handling customer concerns.
Education
High School Diploma -
Southern Nash Senior High
Bailey, NC06.2011
Skills
- Strong organization
- Data verification
- Client relations
- Medical admissions processes
- Rapport building
- Supplier Chain Excel
- Supplier Supervisor
- Process management
- Sales experience
- Records maintenance
- Computer literacy
- Database management
- Medical terminology proficiency
- Database administration
- Teamwork
- Problem-solving
- Time management
- Multitasking
- Leadership development
Certification
Administrator License
Timeline
Admission Coordinator
Rocky Mount Rehab
04.2021 - Current
QVC
Quality Verification Supervisor / Supply Chain
01.2016 - 12.2021
Customer Service Representative Manager
Xerox
02.2012 - 01.2016
High School Diploma -
Southern Nash Senior High
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