Sion Marcano
Jacksonville
Summary
Dynamic professional with strong communication skills and a flexible work schedule, recognized for enhancing customer satisfaction. Proven ability to thrive in team environments while delivering high-quality service. Utilizes attention to detail to provide high-quality service. Knowledge of customer service principles ensures positive client experience.
Culinary professional known for high standards and exceptional results in kitchen. Extensive experience in preparing and presenting diverse dishes. Strong focus on team collaboration and flexibility, ensuring consistent quality and innovation in every meal.
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Experienced with various welding techniques and metal fabrication processes. Utilizes welding skills to produce high-quality, durable welds and support team objectives. Strong understanding of safety protocols and quality standards in welding operations.
Experienced logistics professional prepared for this role with strong skills in safely handling and transporting items. Focused on team collaboration and achieving results, adapting to changing needs with reliability. Known for physical stamina, problem-solving, and excellent customer service.
Overview
10
10
years of professional experience
Work History
Car Wash Attendant
Whistle Express
05.2025 - 08.2025
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
- Competitive commission based.
Dishwasher, Salad Station, Bread Baker
Olive Garden
10.2024 - 05.2025
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Worked both the salad and bread station at once.
Salesperson
Spectrum
05.2024 - 10.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Maintained and handled calls with customers and customer service to ensure the best deals for my customers.
- worked 10hr shifts
- Very competitive commission based.
- Great at selling myself and product to customer making sure both sides receive what we wanted.
Dishwasher, Food Prep, Salad, Fry, Busser, Bakery
Texas Roadhouse Restaurant
09.2021 - 12.2023
- Worked 12hr shifts and extra shifts.
- Trained new dishworkers.
- Worked dish maintaining the plates, silverware, pots clean as fast and efficient as possible in fast paced situation, some days i worked it alone.
- Clean and removed trash from the back of the house and tossed it out back in the dumpster.
- Prepped food fot the shift and next day keeping up with daily quotas.
- Worked salad station alone with proficiency keeping up with multiple orders at once.
- Worked fry station in high volumes of the day to keep the team ahead.
- Buss tables fast and clean for the next customers to eat.
- Baked bread and more managing between pace and the different times of each food baking.
- Worked 3 stations in same day to keep store moving up to pace.
Assembly Line Worker
Msa Safety Inc
03.2021 - 09.2021
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Followed protocols to enhance protection and maintain safe work environment.
- Worked long 12hr shifts.
Sandwich Artist
Subway
02.2020 - 02.2021
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Supervised during my shifts.
- Given store key responsibilty to lock and open store.
- Requested to be manager.
- Prepped food, labeld them and put away for the next day.
- Maintained the back, dishes and front store clean.
- Restocked chips and drinks.
- Disposed of trash outback.
- Trained new employes.
Welding
Shearer's Welding
08.2019 - 12.2019
- Maintained precise alignment with proper clamping techniques during the welding process for accurate results.
- Enhanced structural integrity by expertly welding various metals, including steel and aluminum.
- Cleaned and shined car parts to perfection.
- Fixed dents in car parts using dangerous and tools the proper way as instructed.
- lifted heavy items to move around warehouse.
- Worked 12hr shifts.
Retail Worker
Bubba Gump Shrimp
03.2019 - 07.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Made sure inventory was done quickly and correct to perfection overnight.
Server Assistant
The Mark Restaurant By Jean-georges
06.2018 - 02.2019
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Made sure high value customers received private room, exceptional food service, and silence in their section so they are not disturbed.
Mover
Q's Moving
11.2017 - 05.2018
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Inspected items for damage and reported issues to supervisor for resolution.
- Supervised co-workers in my shifts.
Dishwasher, Food Prep, Fry
Applebee's
10.2016 - 10.2017
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept dishes, utensils and glassware clean and rotated in fast paced situations.
- Prepped food for the next shift and next day making sure the dates are correct.
- Worked fry station with effeciency and maintaning great quality food.
- Became Supervisor.
Cook
McDonald's
07.2016 - 10.2016
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Time management
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients using FIFO.
- Cooked the food and organized the food in it's correct order of formula.
- Gave exceptional customer service at the register greeting and taking customers orders.
- Worked fast paced with Efficiency.
Pharmacist, Produce, Stock, Grocery
Fairway Market
05.2015 - 05.2016
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Educated patients about possible drug interactions and gave special administration instructions.
- Thoroughly examined the name and descriptions to make sure the customer receives the correct proscription.
- Used FIFO to maintain fresh produce both on the floor and in the stock cooler.
- Prepped and wrapped produce to put out on the floor.
- Used FIFO on the Grocery section rotating food product to keep older food in the front.
- Organized isles to be presentable and neat to customers.
- Did inventory making sure i made no mistakes with my counts.
- Used electric hand jack and manual hand jack to move big loads around.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
High School Diploma -
Stevenson High School
The Bronx, NYSkills
- Flexible work schedule
- Excellent at Time management
- Teamwork and contribution
- Outstanding Customer service
- FIFO
- Inventory
- Supervising
- multi-tasking
- Bi-lingual
- Great at selling myself and products/Strong communication skills
- exceptionally fast
- Extremely hard worker
Accomplishments
- Received 4 raises in a year span
- Became supervisor multiple times
- Key holder
Languages
Spanish
Full Professional
Timeline
Car Wash Attendant
Whistle Express
05.2025 - 08.2025
Dishwasher, Salad Station, Bread Baker
Olive Garden
10.2024 - 05.2025
Salesperson
Spectrum
05.2024 - 10.2024
Dishwasher, Food Prep, Salad, Fry, Busser, Bakery
Texas Roadhouse Restaurant
09.2021 - 12.2023
Assembly Line Worker
Msa Safety Inc
03.2021 - 09.2021
Sandwich Artist
Subway
02.2020 - 02.2021
Welding
Shearer's Welding
08.2019 - 12.2019
Retail Worker
Bubba Gump Shrimp
03.2019 - 07.2019
Server Assistant
The Mark Restaurant By Jean-georges
06.2018 - 02.2019
Mover
Q's Moving
11.2017 - 05.2018
Dishwasher, Food Prep, Fry
Applebee's
10.2016 - 10.2017
Cook
McDonald's
07.2016 - 10.2016
Pharmacist, Produce, Stock, Grocery
Fairway Market
05.2015 - 05.2016
High School Diploma -
Stevenson High School