Sinan Acikgoez
Denver
Summary
Quality Engineer with expertise in product and process quality, continuous improvement, and root cause analysis. Delivered enhanced manufacturing performance through collaboration with production, engineering, and operations, while optimizing quality systems and resolving customer complaints. Multilingual professional fluent in English, German, and Turkish, contributing to global quality initiatives by coordinating with international teams.
Overview
13
13
years of professional experience
Work History
Quality Assurance Engineer /Coordinator
Blum Inc.
Stanley, NC
09.2023 - Current
- Led root cause investigations using structured problem-solving methodologies and implemented corrective and preventive actions (CAPA) to improve product quality.
- Managed customer complaints and internal quality concerns by coordinating containment actions and implementing permanent corrective actions to enhance overall satisfaction.
- Coordinated cross-functional quality initiatives between Quality, Engineering, Production, Maintenance, Packaging, and Operations to resolve manufacturing and process-related issues.
- Led and coordinated a team of Quality Assurance Technicians across Assembly, Warehouse, and Powder Coating operations to ensure compliance with quality standards.
- Provided daily leadership, direction, and technical support to Quality Assurance Technicians while ensuring quality standards are consistently met across multiple manufacturing departments.
- Assigned priorities, coordinated workloads, and supported the professional development of Quality Assurance Technicians across Assembly, Warehouse, and Powder Coating.
- Collaborated with global teams and Blum headquarters in Austria to establish aligned quality standards and streamline manufacturing processes.
Quality Assurance Product and Process Technician
Blum Inc.
Stanley, NC
06.2023 - 09.2023
- Collaborated with quality assurance teams to uphold product standards and implement corrective actions.
- Monitored production processes, identifying inefficiencies and implementing solutions to enhance workflow.
- Operated and maintained production machinery to ensure optimal performance and minimal downtime.
- Trained new technicians on operational procedures, safety protocols, and machine handling techniques.
Quality assurance technician
Julius Blum GmbH
Vorarlberg, Austria
02.2018 - 05.2023
- Performed product and process inspections on assembled components to ensure compliance with drawings, specifications, and quality standards.
- Facilitated quality assurance for automated assembly machines and high-volume manufacturing processes, ensuring adherence to quality standards.
- Collaborated with machine operators, mechanics, and production leadership to uphold quality standards during daily production runs.
- Contributed to continuous improvement efforts that enhanced assembly machine stability, minimized scrap, and elevated product quality.
Rescue Paramedic at Austrian Red Cross
Austrian Red Cross
Vorarlberg, Austria
04.2017 - 12.2017
- Assessed patient conditions to administer first aid and basic life support, facilitating timely medical intervention.
- Provided emergency medical care and patient transport in pre-hospital emergency situations.
- Worked effectively under pressure while making quick, informed decisions in time-critical situations.
- Collaborated with healthcare professionals, emergency responders, and dispatch teams to enhance patient care coordination.
- Maintained accurate patient documentation and ensured compliance with healthcare protocols.
- Utilized strong communication, teamwork, and customer service skills to support patients and families during emergencies.
Apprenticeship as production technician
Zumtobel Lightning GmbH
Vorarlberg, Austria
08.2013 - 02.2017
- Supported assembly and manufacturing of lighting products, contributing to high-volume production efficiency.
- Performed machine setup, basic troubleshooting, and preventive maintenance support.
- Read and interpreted technical drawings, work instructions, and manufacturing documentation.
- Conducted in-process quality inspections to ensure compliance with product specifications and manufacturing standards.
- Partnered with production, maintenance, and quality teams to streamline manufacturing operations.
- Upheld safety and organization standards in work environment by implementing Lean Manufacturing and 5S principles.
Education
Apprentice Trainer - Apprenticeship
WIFI Austria
Dornbirn, Austria05-2022
Diploma - Quality Management
Zbw in Switzerland St. Gallen
St. Gallen, Switzerland04-2022
Certificate in Q-Methods For Optimizing Production - Quality Management & Manufacturing Processes
Jung + Partner Management GmbH
Austria09-2021
Q-Methods For Optimizing Production Processes - Quality Management
WIFI Austria
Dornbirn, Austria06-2019
5S Workplace Organization - Lean Manufacturing & Workplace Organization
Jung + Partner Management GmbH
Austria03-2019
Foundations of Quality Assurance - Quality Assurance & Quality Management
WIFI Austria
Dornbirn, Austria10-2018
Certified Emergency Medical Technician (EMT) - Emergency Medical Services (EMS)
Austrian Red Cross
Austria06-2017
School Diploma - Pre-Vocational Technical Education
Polytechnic School
Dornbirn, Austria01-2013
Skills
- Quality Engineering
- Quality Management Systems (ISO 9001)
- Statistical Process Control (SPC)
- Root Cause Analysis (RCA)
- CAPA management
- Lean improvement
- Manufacturing Process Optimization
- Process Validation & Inspection Planning
Languages
English
Professional Working
German
Native or Bilingual
Turkish
Native or Bilingual
Timeline
Quality Assurance Engineer /Coordinator
Blum Inc.
09.2023 - Current
Quality Assurance Product and Process Technician
Blum Inc.
06.2023 - 09.2023
Quality assurance technician
Julius Blum GmbH
02.2018 - 05.2023
Rescue Paramedic at Austrian Red Cross
Austrian Red Cross
04.2017 - 12.2017
Apprenticeship as production technician
Zumtobel Lightning GmbH
08.2013 - 02.2017
Apprentice Trainer - Apprenticeship
WIFI Austria
Diploma - Quality Management
Zbw in Switzerland St. Gallen
Certificate in Q-Methods For Optimizing Production - Quality Management & Manufacturing Processes
Jung + Partner Management GmbH
Q-Methods For Optimizing Production Processes - Quality Management
WIFI Austria
5S Workplace Organization - Lean Manufacturing & Workplace Organization
Jung + Partner Management GmbH
Foundations of Quality Assurance - Quality Assurance & Quality Management
WIFI Austria
Certified Emergency Medical Technician (EMT) - Emergency Medical Services (EMS)
Austrian Red Cross
School Diploma - Pre-Vocational Technical Education
Polytechnic School