Silvia Olea Vico
Winston-Salem
Summary
- Facilitated cross-training initiatives for plasma processing operations.
- Assumed role as designated trainer on donor floor, overseeing training initiatives.
- Facilitated training programs for over 6 new employees to enhance team performance
Overview
7
7
years of professional experience
1
1
Certification
Work History
Phlebotomist
Grifols Biomat USA
Winston-Salem, NC
07.2023 - Current
- Collect blood samples using venipuncture technique while ensuring patient
- Train new staff on proper phlebotomy techniques and safety protocols to ensure high-quality service.
- Implement quality control measures to enhance plasma integrity and minimize errors during processing.
- Conduct routine maintenance on phlebotomy equipment to ensure optimal functionality and safety compliance.
- Enhance patient experience through compassionate care and communication during plasmapheresis procedure.
- Complete proper sanitation and cleaning of equipment and work areas between patients.
- Excel in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Assist in training and onboarding new phlebotomists.
- Identify veins suitable for venipuncture with precision, minimizing discomfort for patients.
Project Manager
Relish Home Collection
High Point, NC
02.2022 - 05.2023
- Oversee all workroom production
- Manage shipping and receiving department
- Maintain company website up to date
- Customer service
Production Worker
Vision Contracting
High Point, NC
11.2021 - 02.2022
- Inspect and clean all garments.
- Count/pack orders ready to ship.
Manufacturing
Custom Contracting
High Point, NC
06.2020 - 08.2021
- Assisted sewing department manager
- In charge of keeping inventory of all items sewn.
Manufacturing Manager
French Laundry Home
High Point, NC
08.2018 - 05.2020
- In charge of receiving and entering orders into order system.
- In charge of putting all orders into production.
- Oversaw and managed the cutting department, sewing department and quality control department
Education
Certification - Phlebotomy
Advanced Medical Training School
Greensboro, NC03.2023
High school diploma - undefined
East Forsyth High School
Kernersville, NC06.2018
Skills
- Dependable
- Bilingual
- Strong work ethic
- Problem solving
- Good communicator
- Time management
Certification
- Certified Phlebotomist
- February 2023 to February 2025
- Completed a 6-week course to become a certified phlebotomist. I attended Advanced Medical Training School in Greensboro NC
- CPR
- January 2023 to January 2025
- Took and completed a CPR certification class at Advanced Medical Training School in Greensboro NC
Languages
English - Fluent
Spanish - Fluent
Timeline
Phlebotomist
Grifols Biomat USA
07.2023 - Current
Project Manager
Relish Home Collection
02.2022 - 05.2023
Production Worker
Vision Contracting
11.2021 - 02.2022
Manufacturing
Custom Contracting
06.2020 - 08.2021
Manufacturing Manager
French Laundry Home
08.2018 - 05.2020
Certification - Phlebotomy
Advanced Medical Training School
High school diploma - undefined
East Forsyth High School