Sierra Taylor
Statesville
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
9
9
years of professional experience
2017
2017
years of post-secondary education
Work History
Sales Associate
Habitat for Humanity Charlotte region
Statesville
03.2024 - Current
- Assisted customers with product selection and information inquiries.
- Organized merchandise displays to enhance customer engagement and accessibility.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to maintain store cleanliness and orderliness.
- Trained new staff on operational procedures and customer service techniques.
- Engaged with community members to promote Habitat for Humanity's mission and initiatives.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
Restaurant Hostess
Cracker Barrel
Statesville
06.2022 - Current
- Greeted and seated guests promptly to ensure a welcoming atmosphere.
- Managed waitlists efficiently during busy dining hours for smooth service flow.
- Communicated daily specials and menu items to enhance guest dining experience.
- Maintained cleanliness of host stand and dining area for optimal guest comfort.
- Assisted guests with reservations and special requests to improve satisfaction.
- Handled guest inquiries and concerns professionally to foster positive interactions.
- Trained new hostesses on procedures and customer service standards effectively.
Cashier
Our Towns Habitat for Humanity restore
Mooresville
10.2017 - 11.2018
- Processed customer transactions efficiently and accurately at retail location.
- Maintained cleanliness and organization of checkout area throughout shifts.
- Assisted customers with product inquiries and store navigation effectively.
- Restocked shelves and ensured proper product placement for visibility.
- Provided exceptional customer service to enhance shopping experience daily.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
Cashier
Dollar General
Statesville
01.2017 - 10.2017
- Processed customer transactions efficiently and accurately at retail location.
- Maintained cleanliness and organization of checkout area throughout shifts.
- Assisted customers with product inquiries and store navigation effectively.
- Restocked shelves and ensured proper product placement for visibility.
- Provided exceptional customer service to enhance shopping experience daily.
- Collaborated with team members to maintain a positive work environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
North Iredell High School
Olin, NCSkills
- Customer engagement
- Point-of-sale systems
- Product knowledge
- Inventory management
- Team collaboration
- Training and mentorship
- Active listening
- Problem solving
- Customer relationship management
- Reading comprehension skills
- Positive and professional
- Meeting deadlines
Timeline
Sales Associate
Habitat for Humanity Charlotte region
03.2024 - Current
Restaurant Hostess
Cracker Barrel
06.2022 - Current
Cashier
Our Towns Habitat for Humanity restore
10.2017 - 11.2018
Cashier
Dollar General
01.2017 - 10.2017
North Iredell High School