Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Inventory Control Clerk
UBUY
07.2020 - 11.2024
At Ubuy, I processed packages to ship overseas, make sure quantities and product were correct, and logged into our computer system. I was in control of inventory. I kept a detailed log of all items coming in and out of the warehouse and materials used.
Correctional Officer
Campbell County Detention Center
07.2018 - 07.2020
Able to perform all tasks related to in and out processing of inmates, Arrange for the inmates to attend court, Supervise the general cleaning of the Detention Center, Supervise the distribution of inmate meals, Specifically supervise the cleaning of inmate cells, Transport inmates to doctor, dentist, hospital or other appointments, Process work release inmates out and back in to the Detention Center, Search work release inmates and other inmates for contraband, Search cells periodically for contraband, Serve and file warrants, Use and monitor a two-way radio, Meet and deal effectively and courteously with the public, Process and account for money received for bonds, fines, etc., Maintain daily logs and records as required, Culminate an arrest on Detention Center property when necessary, Write offense citations accurately, Mark and disperse evidence properly, Testify in court, Assist all law enforcement agencies in a cooperative manner, Be familiar with previous shift's activities and be able to pass-on information to on-coming shift personnel
Accomplishments since being hired:
I was promoted to an FTO (Field Training Officer) within 4 months.
Received recognition for going above and beyond my job duties.
Security Guard
ABLE SECURITY
07.2012 - 07.2018
12-hour shifts, monitoring buildings during construction, make sure building is secure and safe.
Write daily reports of any and all activity during shift. Report to security supervisor after every shift. An accomplishment I had while in my position at Able Security, I was promoted to Security Supervisor.
Customer Service Representative
Time Warner Cable
07.2014 - 02.2017
Responsibilities
I work with customers daily. Rather it be trouble shooting their services, working to fix or lower their bill, or data entry to have them set up for new services.
Accomplishments
I had the highest sales, topping out at 43 sales in 30 days. In addition to sales i have some of the highest customer satisfaction surveys. Monthly, i would finish out the fiscal month with a average of 96%.
Skills Used
Multitasking, computer savvy skills, excellent Customer service skills, calculation skills, and also time management.
Cashier/Customer Service
Kroger Stores
07.2012 - 07.2013
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Streamlined checkout process for increased efficiency and reduced waiting times.
Cashier
SuperValu
07.2010 - 11.2011
Responsibilities
Help customers, handle money, do office paper work, balance tills, Count merchandise.