Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Sierra Balard

Mount Holly

Summary

3 years of expensive with VIA as a CNA in home care. I have been a CNA for 7 years in total. I decided to come to an office position as an intake coordinator to schedule admission nurses to start hospice services. I miss home care and caring for patients and would love to start again.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Intake Coordinator

Via health partners
Shelby
03.2021 - Current
  • Attended trainings on topics such as trauma-informed care, cultural competence, ethics.
  • Created individualized service plans for each client based on their unique needs and goals.
  • Adhered to confidentiality guidelines when handling sensitive information about clients.

•CNA for 3 years with VIA before coming in the office

  • Provided emotional support to family members during difficult times.
  • Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Reported changes in patient conditions to registered nurse or physician.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Documented patient care services by charting in designated areas.
  • Assisted patients in ambulation and transfers using proper body mechanics.

CNA

VIA health Partners
Shelby
03.2021 - Current
  • Documented patient care services by charting in designated areas.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Assisted patients in ambulation and transfers using proper body mechanics.

Education

Some College (No Degree) - CNA

Gaston College
Dallas, NC

Skills

  • Client assessment
  • Patient advocacy
  • Communication skills
  • Team collaboration
  • Problem solving
  • Conflict resolution
  • Emotional support
  • Patient scheduling
  • Confidentiality
  • Scheduling appointments
  • Charting and clinical documentation

Certification

  • CNA licenses

References

References available upon request.

Timeline

Intake Coordinator

Via health partners
03.2021 - Current

CNA

VIA health Partners
03.2021 - Current

Some College (No Degree) - CNA

Gaston College
Sierra Balard