Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

SIA CUNNINGHAM

Department Of Veteran Affairs-Veterans Health Administration
Raleigh,NC
1
Certification
6
years of professional experience

Resilience, patience and endurance to serving veterans and their health care needs within the Department of Veteran Health Administration. As well as serving the families, friends, and fellow colleagues within the VA.

Work History

Advanced Medical Support Assistant

3 Years 2 Months
Department Of Veteran Affairs-Veterans Health Administration | 08.2023 - Current

AMSA, DURHAM VA 40hrs per week – GRADE GS 6 (Full Time)

MEDICINE SERVICES (SPECIALTY CLINIC): Current Division

  • Scheduling consultations
  • Complete return to clinic orders for veteran healthcare
  • Adhere to Patient Safety Standards
  • Execute wait time and drive eligibility
  • Collect travel reimbursement forms

AMSA, GARNER VA/RALEIGH 1 CBOC 40hrs per week – GRADE GS 6 (Full Time) 2023-PRIMARY CARE

  • Delivered customer service to veterans and families, addressing inquiries and resolving issues.
  • Complete multiple tasks for primary care providers
  • Call center representative
  • Prepare daily reports.
  • Compiled daily reports to track clinic activities and inform team operations.
  • Prepare lesson plans for new applications.
  • Promote My HealtheVet use for veterans
  • Received and organized Efaxes on a daily basis.
  • Digitally scanned and indexed documents for healthcare providers.
  • Scan documents for providers

Security Supervisor 32hrs Per Week (Part-Time)

3 Years 10 Months
Ameriguard Security | 06.2022 - 04.2026
  • Monitored activities on federal property to ensure compliance with safety regulations
  • Prepared daily reports to document security incidents and operational status
  • Updated inventory records each day to ensure accuracy
  • Supervised armed officers' patrol to maintain security and safety protocols
  • Update inventory daily

Security Officer 40hrs Per Week

5 Months
P&G Security | 10.2021 - 03.2022
  • Secured outside perimeter of state prison property to prevent unauthorized access
  • Daily checks for contraband and unauthorized items
  • Directed vehicle movement on prison grounds to ensure safety of vehicles on property while carrying firearm
  • Executed random search procedures to detect contraband and unauthorized items

Detention Officer 40hrs per week

5 Months
Wake County Sheriff Office | 03.2021 - 08.2021
  • Monitored safety of inmates within facility
  • Escorting inmates throughout the facility
  • Completed daily paperwork for supervisors to ensure accurate record-keeping
  • Conducted thorough security checks for contraband
  • Maintained daily record of inmate court dates and transfer within and outside detention center

Education

- Criminal Justice

JOHN JAY COLLEGE OF CRIMINAL JUSTICE | New York, NY
began studies in August 2008

- Criminal Justice

THE PENNSYLVANIA STATE UNIVERSITY | Altoona, Pennsylvania
began studies in August 2002

Bachelor of Science - Criminal Justice

North Carolina Central University | Durham, NC | 12-2027

Skills

Conflict resolution
Patient communication
HIPAA compliance
Appointment scheduling expertise
Professionalism and ethics
Patient advocacy
Organizational development
Insurance verification

Certification

  • Notary Public
  • Yellow Belt Trained (Certification in Progress)

Timeline

Advanced Medical Support Assistant

Department Of Veteran Affairs-Veterans Health Administration
08.2023 - CurrentRead More

Security Supervisor 32hrs Per Week (Part-Time)

Ameriguard Security
06.2022 - 04.2026Read More

Security Officer 40hrs Per Week

P&G Security
10.2021 - 03.2022Read More

Detention Officer 40hrs per week

Wake County Sheriff Office
03.2021 - 08.2021Read More

THE PENNSYLVANIA STATE UNIVERSITY

from Criminal Justice
Read More

JOHN JAY COLLEGE OF CRIMINAL JUSTICE

from Criminal Justice
Read More

North Carolina Central University

Bachelor of Science from Criminal Justice
Read More
SIA CUNNINGHAM