Shriya Adhikari
Charlotte
Summary
Dynamic and customer-focused professional with extensive experience at Chick-Fil-A, excelling in cash handling and communication. Proven ability to train teams and enhance customer satisfaction through effective problem-solving and multitasking. Recognized for maintaining cleanliness and delivering exceptional service under pressure. A fast learner dedicated to fostering teamwork and efficiency.
Overview
5
5
years of professional experience
Work History
Front of House Team Member
Chick-Fil-A
University
11.2025 - Current
- Customer service oriented, cash and kiosk handling, teamwork, cleaning, communication skills, multitasking
- Greeted and welcomed guests with friendly, attentive service.
- Managed cash register and processed customer transactions efficiently.
- Prepared and served food items according to company standards.
Server
Sarangi
University
05.2025 - 09.2025
- Assisted in daily operations of restaurant business, contributing to customer satisfaction and service efficiency
- Communicated effectively with customers to address inquiries and enhance dining experience
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed customer orders efficiently and accurately.
- Maintained cleanliness and organization of dining area and service stations.
Server
Big View Diner
Ballantyne
08.2023 - 05.2025
- Communication Skills, Multitasking, Physical Endurance, Customer-Oriented, Team associated, Problem Solving
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed food and beverage orders efficiently.
- Collaborated with kitchen staff to ensure timely meal delivery.
Certified FOH Trainor
Chick-Fil-A
Stonecrest
02.2021 - 01.2023
- Trained newcomers, customer service oriented, teamwork, cash handling, communication
- Trained new team members on customer service standards and operational procedures.
- Developed training materials to enhance staff knowledge and engagement.
- Facilitated role-playing exercises to improve communication and service skills.
Education
Bachelors - Economics
University of North Carolina Charlotte
Charlotte05.2028
General Diploma -
Ardrey Kell High School
Ballantyne02-2024
Skills
- Customer service
- Cash handling
- Money handling
- Sanitation practices
- Time management
- Multitasking
- Work under pressure
- Fast Learner
- Flexible
- Team Oriented
- Problem solving
- Communication
Languages
- English
- Nepali
Timeline
Front of House Team Member
Chick-Fil-A
11.2025 - Current
Server
Sarangi
05.2025 - 09.2025
Server
Big View Diner
08.2023 - 05.2025
Certified FOH Trainor
Chick-Fil-A
02.2021 - 01.2023
Bachelors - Economics
University of North Carolina Charlotte
General Diploma -
Ardrey Kell High School