Shiv Patel
Raleigh
Summary
Motivated first-year student at North Carolina State University, currently majoring in Political Science, and planning to transfer into Business Administration. Experienced in retail operations and small business management through roles at H&M and a family-owned gas station. Brings strong communication, teamwork, and leadership skills, with a growing interest in management and business strategy.
Overview
4
4
years of professional experience
Work History
Sales Associate
H&M Clothing
Hickory
06.2025 - 08.2025
- Delivered excellent customer service by assisting shoppers with product selection and resolving inquiries.
- Processed transactions efficiently using POS systems, and maintained accurate cash handling.
- Collaborated with team members to meet daily sales goals, and uphold brand standards.
- Organized merchandise and maintained visual displays to enhance the customer experience.
Assistant Manager
Family owned Gas Station
Morganton
01.2022 - 06.2025
- Assisted with daily store operations, including cash handling, customer service, and inventory management.
- Collaborated with the owner on ordering supplies, tracking sales, and maintaining records.
- Helped train and supervise new employees to ensure a smooth and efficient workflow.
- Gained hands-on experience in small business management and customer relations.
Education
Bachelor of Science - Intended Major-Business Administration
North Carolina State University
Raleigh, NC05-2027
Associate of Science - Transfer Program
Western Piedmont Community College
Morganton, NC05-2025
Skills
- Customer service and relationship building
- Sales and upselling strategies
- Inventory and cash management
- Visual merchandising and store operations
- Team collaboration and leadership
- Business and verbal communication
- Problem-solving and time management
- Basic financial literacy
- Google Workspace
- Data entry and record management
Leadership & Volunteer Experience
Community Volunteer — Various Organizations
2021–2025
- Completed 60+ hours of service across multiple organizations including BUCM, Foothills Conservancy, TOSS, and local community events.
- Assisted with donation sorting, event setup, cleanup, food distribution, and task coordination.
- Developed strong teamwork, communication, and leadership skills through community engagement.
- Supported diverse projects benefiting families, environmental efforts, and youth programs.
Timeline
Sales Associate
H&M Clothing
06.2025 - 08.2025
Assistant Manager
Family owned Gas Station
01.2022 - 06.2025
Bachelor of Science - Intended Major-Business Administration
North Carolina State University
Associate of Science - Transfer Program
Western Piedmont Community College