Shirl Kearney
Franklinton
Summary
Compassionate healthcare support professional with established background in diverse care environments, including direct patient support, administrative duties, and coordination of care services. Skilled in effective communication, patient education, and fostering positive relationships with patients and team members. Demonstrated ability to improve patient satisfaction through personalized support and efficient resolution of concerns. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
11
11
years of professional experience
Work History
Clinical Support Technician
UNC Hospital
Chapel Hill
05.2005 - 05.2015
- Performed administrative tasks such as filing paperwork or entering data into electronic systems.
- Collected specimens for laboratory testing such as urine, sputum, throat swabs.
- Ensured all medical records were properly maintained in accordance with HIPAA regulations.
- Maintained inventory of medical supplies and equipment needed for daily operations.
- Documented patient vital signs including height, weight, temperature and blood pressure readings.
- Collected, transferred and entered clinical, administrative and discharge information for accurate charting.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Escorted patients before and after surgical procedures.
- Performed basic, non-invasive medical assistant duties.
- Attended training to validate or refresh basic professional skills.
- Assisted administrative departments with paperwork, errands and other clerical duties.
- Restocked supplies and cleaned equipment between patients.
- Monitored health and well-being of clients and reported significant health changes.
- Organized work orders, maintenance repairs and other administrative duties.
- Built strong and trusting rapport with clients and loved ones.
Nursing Assistant I& II
UNC Hospitals At Hillsborough
Chapel Hill
09.2004 - 03.2008
- Collected specimens for laboratory testing such as urine samples and blood draws.
- Prepared treatment rooms for examinations by stocking them with necessary supplies and ensuring that all equipment was in proper working order.
- Provided assistance to medical staff during tests, treatments and emergency procedures.
- Performed basic nursing skills such as changing wound dressings and administering enemas.
- Ensured that all equipment was functioning properly prior to use.
- Assisted patients with daily activities such as bathing, dressing, and grooming.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
- Maintained sanitary conditions by providing immediate wound care and dressing changes.
- Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
- Managed supplies and restocked inventory to promote optimal availability for patient care.
- Completed daily room cleaning and organizing to provide patients with clean environment.
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
- Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
- Recorded patient conditions and vital signs before and after medical operations.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Implemented fall prevention techniques as specified in plan of care.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Collected specimens from patients for laboratory testing purposes.
Education
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL05-2019
Skills
- Patient care
- Vital signs monitoring
- Specimen collection
- Electronic health records
- HIPAA compliance
- Inventory management
- Infection control protocols
- Specimen collection techniques
- Electronic health records management
- Patient privacy protection
- Urinalysis processing
- Medical terminology
- CPR and BLS certification
- Patient confidentiality
- Electronic medical record software
Accomplishments
- High academic Honor Recognition/ Awards: Dean List
- Make decisions based on facts and experience
- Possesses problem- solving skills to facilitate problem identification and generation of alternative solution
- Actively participates in learning opportunities and adapts to new environment
- Micrsoft Word| Microsoft Powerpoint.
Timeline
Clinical Support Technician
UNC Hospital
05.2005 - 05.2015
Nursing Assistant I& II
UNC Hospitals At Hillsborough
09.2004 - 03.2008
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
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