Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHIDORIS WILLIAMS

Raleigh

Summary

Dedicated professional with strong interpersonal and organizational skills. Known for building positive relationships, providing excellent service, and maintaining a professional and welcoming environment. Quick learner who adapts easily to new systems and procedures while effectively managing multiple responsibilities. Passionate about helping others and creating positive experiences.

Overview

9
9
years of professional experience

Work History

Fourth Grade Lead Teacher

Durham Charter School
Durham, NC
08.2022 - Current

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  • Assessed student progress through formative and summative evaluations, adapting instruction accordingly.
  • Led curriculum development initiatives, enhancing educational materials to support varied learning styles.
  • Established and communicated clear learning objectives to foster student progress and academic performance.
  • Instructed students in standardized subjects as well as general learning
  • Developed engaging lesson plans aligned with state standards to meet diverse learning needs.
  • Implemented classroom management strategies to foster a positive learning environment.

Community Health Services Manager

Alternative Learning Center & Community Engagement
Wake Forest, NC
08.2020 - 08.2022
  • Sales proposal creation
  • Consultative sales
  • Lead development
  • File and data retrieval systems
  • Invoicing and billing
  • Innovative lesson planning

Contract Service Representative

Department of Social Services
Wilson, NC
06.2019 - 04.2020
  • Maintained impeccable organization to support efficiency, professionalism and performance objectives.
  • Trained and mentored community health workers
  • Coordination of care and Case Management
  • Supervised Community health workers

Health Care Assistant

Autism Services Inc
Raleigh, NC
08.2017 - 05.2018
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Maintained confidential case documentation.
  • Developed workable solutions for recurring problems for individuals and families.
  • Collaborated with a multidisciplinary team of mental health case managers and disability workers.
  • Greeted patients, answered questions and scheduled appointments.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Provided basic care to over 7 patients per shift, assisting with bathing, changing linens and preparing meals.

Education

Bachelor of Arts - Sociology, Social Work

Saint Augustine's University
Raleigh, NC
05-2018

Skills

  • Customer Service
  • Communication Skills
  • Organization & Time Management
  • Problem Resolution
  • Administrative Support
  • Appointment Scheduling
  • Phone & Email Communication
  • Microsoft Office
  • Data Entry
  • Multitasking
  • Team Collaboration
  • Relationship Building
  • Workforce Management,
  • Planning Elementary Education
  • Collaborative learning
  • Community involvement

Timeline

Fourth Grade Lead Teacher

Durham Charter School
08.2022 - Current

Community Health Services Manager

Alternative Learning Center & Community Engagement
08.2020 - 08.2022

Contract Service Representative

Department of Social Services
06.2019 - 04.2020

Health Care Assistant

Autism Services Inc
08.2017 - 05.2018

Bachelor of Arts - Sociology, Social Work

Saint Augustine's University
SHIDORIS WILLIAMS