Sheyla Bernal-Duarte
Jackson Springs
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Lead Sales Associate
Dollar General
Aberdeen
01.2023 - 12.2023
- Completed day-to-day duties accurately and efficiently.
- Provided excellent customer service by addressing customer inquiries in a timely manner.
- Greeted customers and provided product information.
- Provided customer service to ensure satisfaction.
- Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
- Processed payments and returned receipts, cash, coin and cards to customers.
- Assisted customers with online ordering inquiries or problems.
- Performed cashier duties when needed during peak times or shortages in personnel.
Education
High School Diploma -
Montgomery Central High School
Troy, NC06-2021
Skills
- Cash handling
- Customer service
- Customer relationship management
- Inventory management
- Time management
- Problem solving
- Adaptability
Languages
Spanish
Native/ Bilingual
Certification
- Certificate in Dental Assisting I
- Certification in Dental Radiology
- CPR Certificate
- OSHA Training
- HIPAA Training
- Sterilization Training
- Emergency Training for Dental Employees Certification
Timeline
Lead Sales Associate
Dollar General
01.2023 - 12.2023
High School Diploma -
Montgomery Central High School
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