Sheryl Emanuel
Raleigh,NC
Summary
Proven track record in customer service and problem-solving. Skilled in teamwork, effectively managed financial transactions, and leveraged nutritional knowledge at Vitamin Shoppe to enhance customer experiences. Chosen from hundreds of applicants for a pivotal role at Container Store, demonstrating exceptional adaptability and commitment to excellence.
Overview
13
13
years of professional experience
Work History
Sales Associate
Vitamin Shoppe
02.2021 - 04.2023
- Received and inventoried shipments
- Handled cash and credit card transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Relied on knowledge of nutrition to answer customer questions about nutritional benefits.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Associate
Savory Spice
03.2020 - 02.2021
- Prepared merchandise for sales floor filling bags and bottles, and tagging merchandise..
- Answered customer questions about various spices and cooking methods and suggested recipes.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Helped customers locate products.
- Provided positive first impressions to welcome existing, new, and potential customers.
Leasing Consultant
Drucker and Falk
04.2014 - 01.2020
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Responded to requests and scheduled appointments for property showings.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Distributed and followed up on tenant renewal notices.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Prepared lease agreements, ensuring compliance with local laws and regulations.
- Participated in regular training sessions to stay current on industry trends and best practices.
Sales Associate
Belk Department Store
06.2011 - 07.2014
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Listened to customer needs and desires to identify and recommend optimal products.
- Attende training to fully learn product characteristics
Sales Associate
Container Store
03.2010 - 04.2011
- One of 44 applicants chosen out of several hundred selected to open new store.
- Participated in several weeks of extensive training to be proficient in every position, including: unloading trucks, delivering product to correct locations, opening packages an preparing stock for shelving; stocking shelves, cash register, learning specialized product systems, and more.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Arts - Interior Design (minor in Psychology)
University of Maryland, College Park
College Park, MDSkills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
Timeline
Sales Associate
Vitamin Shoppe
02.2021 - 04.2023
Sales Associate
Savory Spice
03.2020 - 02.2021
Leasing Consultant
Drucker and Falk
04.2014 - 01.2020
Sales Associate
Belk Department Store
06.2011 - 07.2014
Sales Associate
Container Store
03.2010 - 04.2011
Bachelor of Arts - Interior Design (minor in Psychology)
University of Maryland, College Park
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