Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherry Hobson

Wilmington

Summary

Dedicated Certified Medical Assistant with a proven track record at Novant Health Primary Care Partners, enhancing patient satisfaction through compassionate care and efficient patient flow management. Skilled in electronic health records and infection control, I consistently improved clinic efficiency and contributed to optimal patient outcomes while maintaining a welcoming environment.

Overview

22
22
years of professional experience

Work History

Certified Medical Assistant

Novant Health Primary Care Partners
02.2019 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Prepared and administered medications to alleviate patient symptoms.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Oriented and trained new staff on proper procedures and policies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Measured patient pulse oximetry.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Measured patient spirometry.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.

Certified Medical Assistant

MedNorth Health Center
10.2003 - 02.2019
  • Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
  • Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
  • Implemented improvements in workflow processes that led to increased productivity amongst staff members.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Prepared lab specimens for diagnostic evaluation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Prepared and administered medications to alleviate patient symptoms.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Oriented and trained new staff on proper procedures and policies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Measured patient pulse oximetry.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Measured patient spirometry.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.

Education

Associate of Applied Science - Medical Assistant

Miller Mott College
Wilmington, NC
06-2003

High School Diploma -

New Hanover High School
Wilmington, NC
06-1981

Skills

  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Electronic health records
  • Vital sign monitoring
  • Sterilization techniques
  • Patient documentation
  • Patient assessments
  • Inventory and supply management
  • Inventory management
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Triage assessment
  • Basic life support
  • Team collaboration
  • Verbal and written communication
  • Patient education
  • Safety compliance
  • Infection control
  • Telephone etiquette
  • Blood pressure measurement
  • Injection administration
  • Sample collection procedures
  • HIPAA protocols
  • Healthcare procedures
  • Treatment setup
  • Workflow organization
  • Customer service
  • Vital signs monitoring
  • Direct patient care
  • Maintaining confidentiality
  • EMR / EHR
  • Immunization administration
  • Medical terminology knowledge
  • Reliable team player
  • Patient flow management
  • Compassionate
  • CPR
  • First aid
  • Procedure assistance
  • Adaptable
  • Appointment setting
  • Simple dressings
  • Equipment sterilization
  • Trustworthy companion
  • Sterile technique
  • Complex Problem-solving
  • Compassionate caregiver
  • Valid [state] driver's license
  • Prioritizing stat orders
  • OB/GYN procedures
  • Reliable transportation
  • Professional bedside manner
  • Companionship and emotional support

Timeline

Certified Medical Assistant

Novant Health Primary Care Partners
02.2019 - Current

Certified Medical Assistant

MedNorth Health Center
10.2003 - 02.2019

Associate of Applied Science - Medical Assistant

Miller Mott College

High School Diploma -

New Hanover High School
Sherry Hobson