Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Sherry Calloway

Troy

Summary

Dynamic Registered Medical Assistant with proven expertise in patient assessment and medication administration at Goshen Medical Center. Skilled in managing electronic health records and ensuring HIPAA compliance, I excel in fostering collaborative relationships with healthcare teams to enhance patient outcomes. Committed to delivering compassionate care while maintaining rigorous safety protocols. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Compassionate healthcare professional with background in medical assistance, known for high productivity and efficient task completion. Possess specialized skills in patient care, medical record keeping, and clinical procedures. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Registered Medical Assistant

Goshen Medical Center
Star
11.2024 - Current
  • Maintained confidentiality of patient information in accordance with HIPAA regulations.
  • Prepared treatment rooms for patient examinations.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Assisted physicians in exams, treatments, and procedures.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Administered medications under physician's supervision.
  • Maintained clinical records according to HIPAA regulations.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Explained treatment procedures and physicians' instructions.
  • Processed orders for medical supplies and lab equipment.
  • Ensured all medical equipment was functioning properly prior to use.
  • Educated patients about health maintenance activities such as diet modification, exercise programs, smoking cessation advice.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
  • Administered injections under direct supervision of a physician or nurse practitioner.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Conducted routine laboratory tests and sample analyses to monitor diseases.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Collected specimens for laboratory testing according to accepted standards.
  • Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
  • Performed patient assessments, including vital signs and medical history documentation.
  • Incorporated outside records into charts and EHR.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Ordered supplies, maintained inventory levels, and stocked exam rooms with necessary equipment.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Conducted physical examinations of patients utilizing standard diagnostic instruments.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Adhered to HIPAA regulations while handling confidential patient information.
  • Documented notes during patient visits.
  • Educated patients about medications, procedures and physician's instructions.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Changed dressings on wounds to prevent infection and check for healing.

CNA

Bayada Home Health
Albemarle
02.2024 - 11.2024
  • Conducted routine checks on patient vitals and documented findings.
  • Turned and repositioned bedridden patients to prevent pressure ulcers.
  • Administered medications while educating patients on at-home administration practices.
  • Communicated effectively with patients to assess needs for assistance.
  • Collaborated with healthcare teams to achieve individual care plan objectives.
  • Monitored food intake and output while preparing meals per dietary requirements.
  • Provided compassionate end-of-life care through effective communication strategies.
  • Utilized safety measures when handling hazardous materials.

Registered Medical Assistant

White Oak Urgent Care - Asheboro
Asheboro
05.2022 - 04.2023
  • Led patients to exam rooms while addressing questions and preparing them for physicians.
  • Educated patients about medications, procedures, and physician instructions for better outcomes.
  • Handled incoming calls, scheduled appointments, and managed follow-up visits efficiently.
  • Performed physical examinations using standard diagnostic instruments to assess health status.
  • Secured patient information by safeguarding medical records according to HIPAA standards.
  • Sorted and organized laboratory specimens for analysis while documenting results accurately.
  • Responded promptly to patient callbacks and refill requests to facilitate timely care.
  • Executed inventory management for medical supplies, ensuring exam rooms were well-stocked.

CNA

Excel Home Health Care
Mount Gilead
02.2006 - 08.2010
  • Monitored vital signs and collected specimens for laboratory analysis.
  • Administered hands-on nursing care under RN supervision, ensuring adherence to policies.
  • Educated patients about health maintenance and disease prevention strategies.
  • Provided emotional support to families during challenging times.
  • Facilitated daily living activities such as grooming, feeding, and ambulation.
  • Documented patient care services accurately in electronic medical records.
  • Turned and positioned patients using proper body mechanics to mitigate risks.
  • Collaborated with interdisciplinary teams to ensure high-quality patient care.

Education

Associate of Applied Science - Medical Assistant

Montgomery Community College
Troy, NC
08-2018

Skills

  • Patient assessment expertise
  • Medication administration proficiency
  • Vital signs monitoring skills
  • Medical record documentation expertise
  • Diagnostic testing capabilities
  • Management of electronic health records
  • Strong communication abilities
  • Collaborative team player qualities
  • Adherence to safety protocols
  • HIPAA compliance knowledge
  • Effective time management skills
  • Analytical problem-solving techniques
  • Health maintenance practices knowledge
  • Specimen collection in laboratories
  • electronic medical records handling skills
  • efficient medical equipment operation
  • effective medical office procedures
  • effective phlebotomy techniques
  • effective infection control measures
  • dedicated preventive healthcare initiatives
  • general surgical assistance skills
  • general wound care expertise
  • general first aid knowledge

Certification

  • CNA State Certification
  • Associate Degree May 14, 2022
  • Nurse Aide State Test June 24, 2008
  • Registered Medical Assistant State License 117623

Accomplishments

  • Fall Honors 2020 List at Montgomery Community College
  • BLS November 13, 2021
  • Spring 2022 Honors List
  • Certificate of Nurse Aide 1 Completion
  • Employee Of the Month October 3, 2022

References

References available upon request.

Timeline

Registered Medical Assistant

Goshen Medical Center
11.2024 - Current

CNA

Bayada Home Health
02.2024 - 11.2024

Registered Medical Assistant

White Oak Urgent Care - Asheboro
05.2022 - 04.2023

CNA

Excel Home Health Care
02.2006 - 08.2010

Associate of Applied Science - Medical Assistant

Montgomery Community College

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Sherry Calloway