Experienced quick service manager skilled in operations management and team leadership. Demonstrated success in maintaining compliance with regulations and managing daily operations to drive business growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Arby's
Smithfield, NC
01.2025 - 09.2025
Monitored inventory levels and coordinated supply orders to ensure product availability.
Provided training and support to new team members.
Ensured compliance with food safety and sanitation standards.
Resolved customer inquiries to enhance satisfaction and retention.
Maintained up-to-date knowledge of company products and services to assist customers effectively.
General Manager
AAFES
Fort Bragg, NC
01.2022 - 12.2024
Implemented safety protocols and sanitation standards within food service operations.
Ensured compliance with Army regulations and AAFES policies for food services.
Managed daily business operations, overseeing budgeting, staffing, scheduling, inventory control, customer service, and sales to ensure seamless service delivery.
Developed schedules and monitored payroll, maintaining budgetary compliance while optimizing labor costs.
Executed inventory management practices, optimizing stock levels to minimize waste and enhance operational efficiency.
Assistant Manager
Arby's
Spring Lake, NC
10.2018 - 12.2022
Managed daily operations and staff scheduling to ensure smooth workflow.
Delegated work to staff, setting priorities and goals.
Conducted regular one-on-one meetings with employees to review performance, align priorities, and provide constructive feedback.
Implemented quality control measures to uphold company standards.
Compiled reports on sales trends, inventory levels, and financial data to inform decision-making.
Education
Associate of Applied Science - Accounting And Finance
Pitt Community College
Greenville, NC
06-2026
Skills
Inventory control
Team leadership
Regulatory compliance
Sales forecasting
Employee performance evaluation
Budgeting and finance
Customer service
Verbal and written communication
Certification
ServSafe Certified
Timeline
Assistant Manager
Arby's
01.2025 - 09.2025
General Manager
AAFES
01.2022 - 12.2024
Assistant Manager
Arby's
10.2018 - 12.2022
Associate of Applied Science - Accounting And Finance